[PS4]The crew won't load (PS4) | Forums

[MindyG14]

Same trouble here. Spinning at the map. Haven't been able to play for a week!
Can someone help with this? My connection is fine.

[dillonthebunny]

Check that it has downloaded the whole game in library and info on the crew. It won't start if it's not fully downloaded but still downloads in the background, strange choice by UBI.

Yes I have. I first noticed that when it only partially downloaded and said it was ready to play, the error was different. After the full download that's when I got the error message I posted

[Ubi-MoshiMoshi]

Hi Guys, if you are getting error code #3... or unable to load please contact Technical Support with your PSN ID https://support.ubi.com

[xXl_shaun_lXx]

Contacted support last week. Still no response. Rather annoying that I haven't been able to play for a week now.

[Natchai_Ubisoft]

hey guys, the latest information: we ran a script yesterday that should've fixed most people's save game issues, infinite loading and the fog of war issues. If you are still having this issue, please contact our customer support.

[dylan-d167]

Thank you Ubisoft!! It now works!!!

[ghostblaez]

hey guys, the latest information: we ran a script yesterday that should've fixed most people's save game issues, infinite loading and the fog of war issues. If you are still having this issue, please contact our customer support.

I tested my account right now and still stuck at loading screen.
I have a ticket in 02030388 from the 4th of Feb, do I need to add to it "I am still stuck" ? As of moment I have not had a single reply from support on the matter.
PSN: ghostwolf999
UPLAY: ghostblaez

[jimmysnets]

I tested my account right now and still stuck at loading screen.
I have a ticket in 02030388 from the 4th of Feb, do I need to add to it "I am still stuck" ? As of moment I have not had a single reply from support on the matter.
PSN: ghostwolf999
UPLAY: ghostblaez

Read the post this issue was resolved but its not for me as well.. Called tech support they said they didnt hear of a script fix and im on a list to get it fixed and that im a few of many having the problem yet there are many threads reporting this issue..

I have sent video of whats happening yet I get no updates unless I call and they say the same thing.. Why do so get the fix and others dont is it a regional problem with the servers?

Being in the DMZ that shouldnt matter..

Please help or if u cant fix it say so and give my money back this is so bad service sorry to say but it is.. Never had a game do this ever..

PS4 is fine network is fine its your end please fix 50Level on the game 30 cars maxed, real money spent, now i cant play the game..

NAT 1 or 2 dont work nor does DMZ..

Common... Im not a kind and disabled and this is a vent for me.. Lil help be nice

[xXl_shaun_lXx]

Same problem still persisting for me.

Only had the game for 2 weeks and the majority of the time have not been able to play. This reflects rather poorly on Ubisoft and has definitely influenced my future purchases.

Who can I contact in order to get a refund since the game is unplayable in its current state and the physical retailer will not take the disk back as it has been more than a week.

[Ivory_Morgan]

I tested my account right now and still stuck at loading screen.
I have a ticket in 02030388 from the 4th of Feb, do I need to add to it "I am still stuck" ? As of moment I have not had a single reply from support on the matter.
PSN: ghostwolf999
UPLAY: ghostblaez

Hi,

I just fixed your save, can you confirm it works ?

Thanks,
Morgan @ online-team.