1. #1

    [INFO] Feedback from the Team (update 12/02)

    -------------------------------
    Update 12/02
    -------------------------------

    The first patch of Heroes III – HD Edition is now available!
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information

    -------------------------------
    Update 10/02
    -------------------------------

    The first patch of Heroes III – HD Edition should be available in the next few days.
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information

    -------------------------------

    Update 30/01
    First of all thank you very much for your support and cooperation. The Buglist thread is particularly useful for us to track the issues and transfer them to the team. http://forums.ubi.com/showthread.php...port-bugs-here

    Please find underneath updated listing of know issues.

    -------------------------------

    Hello Heroes,

    as you know, the game is now available for a few hours on Steam and iOS/Android Tablets.

    We have been following those forums since the release and would like to give you a first update from the team.

    Please find underneath a first listing of main know issues and do not hesitate to share your issues on the dedicated Buglist thread.
    We will update this list on a regular basis.

    -------------------------------
    Update 30/01
    -------------------------------

    Multiplayer
    [30/01] Disconnections during online play: Tests will be handled to identify the issue. In the meantime, please check if you have no issues with your antivirus or firewall that may prevent data sharing after the end of the turn.
    [30/01] Unable to select Heroes on multiplayer games (always end-up with Haven heroes): We will investigate this issue.
    [29/14] Unable to host/see multiplayer games: As mentioned in the Manual, you need to open the following port to host a game (P2P system): 8766, 27015, 27016 (TCP & UDP)
    [29/14] Enabled Cheats on multiplayer games: We are currently investigating the issue and will propose a fix if necessary

    Bugs
    [30/01 update] Resolution issues: It seems that using a modified font size on Windows settings generate issues on screen resolutions. Could you please confirm us if people using 100% (for more explanation please see here http://windows.microsoft.com/en-us/w...or-smaller?v=t) setting also experiments this type of issue? (using Windows only, not Parallels Desktop on Mac)
    [30/01 update] Autosave issue: Should be fixed soon for Russian language users.
    [30/01] Save issues with the use of non-traditional characters: For the time being, we recommend you to use only traditional characters in your save names.
    [30/01] Game freeze: Currently trying to reproduce. In all cases, we do not recommend to return to the desktop while playing (alt-tab).
    [29/01] Flag color issues: It seems that we have an asset issue here, will be fixed.
    [29/01] Mouse lag issue: Improvements should have been integrated within the game already, we will compare with the original version.

    Crashes
    [30/01] Unable to launch the game (never or anymore): We are investigating this issue. It seems that some Antivirus are generating conflicts with the game at the current time.
    [30/01] CreateProcess returned an error ERROR CODE : 2: It seems that this issue is linked to Antivirus softwares, we will investigate.
    [30/01] Game crash during intro videos: Can you confirm us whether or not you are able to play if you skip the video from the early beginning?
    [30/01] Random crash with errors code: Please continue to share with us your error codes so we can review them.
    [30/01] 0xc000007b error occurs when trying to launch the game: It seems that either Microsoft Visual C++ or .NET framework aren’t up to date or need to be repaired.
    [30/01 update] When launching the game: We received several diags and will study them. In the meantime, you can continue to share logs files (see underneath).
    [30/01 update] When selling artefacts: This issue appear to be a legacy issue from the original HOMM3 game, we will come back to you with fix or workaround if necessary.
    [30/01] Please keep in mind that Mac OS is not supported, Windows OSes emulators might not fully support graphical cards.

    // Crash report : please provide the log files from the user's documents folder Ubisoft\Heroes of Might & Magic III - HD Edition\, notably the 'dotemu_log.txt' file.
    And possibly the crash.dmp file if there is one (to be zipped).


    Music
    [29/01] No music in Campaign cutscenes: The team will review this issue soon.
    [29/01] Incorrect music loop: The team will review this issue soon.

    Language
    [30/01] Russian localisation issues: To be investigated
    [29/01] Chinese version non available: FIXED
    [29/01] Czech version non available: FIXED
    [29/01] Polish localisation issues: An update on Polish localisation should arrive in the following days.

    Information
    a) How to capture the game?: Several software can record H3HD and also directly stream it such as: Xsplit, Nvidia Shadowplay, Bandicam & more.
    b) How to switch language?: In your Steam library, right click on H3HD and go to properties. You should be able to select the language here.
    c) How to share maps?: At the moment we would recommend you to use dedicated platforms such as www.maps4heroes.com for example
    d) Some legacy issues may persist on the game
    e) Random Map Generator: A fan-made mod is currently under development (thank you potmdehex!) to allow H3 Complete owners to generate random maps for H3HD http://steamcommunity.com/app/297000...1528472210055/

    For any additional problem, please let us know on the dedicated Thread http://forums.ubi.com/showthread.php...port-bugs-here & do not hesitate to contact Customer Service http://support.ubi.com/

    Thank you for your feedback.
    Share this post

  2. #2

    [INFO] Feedback from the Team (update 12/02)

    -------------------------------
    Update 12/02
    -------------------------------

    The first patch of Heroes III – HD Edition is now available!
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information

    -------------------------------
    Update 10/02
    -------------------------------

    The first patch of Heroes III – HD Edition should be available in the next few days.
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information

    -------------------------------

    Update 30/01
    First of all thank you very much for your support and cooperation. The Buglist thread is particularly useful for us to track the issues and transfer them to the team. http://forums.ubi.com/showthread.php...port-bugs-here

    Please find underneath updated listing of know issues.

    -------------------------------

    Hello Heroes,

    as you know, the game is now available for a few hours on Steam and iOS/Android Tablets.

    We have been following those forums since the release and would like to give you a first update from the team.

    Please find underneath a first listing of main know issues and do not hesitate to share your issues on the dedicated Buglist thread.
    We will update this list on a regular basis.

    -------------------------------
    Update 30/01
    -------------------------------

    Multiplayer
    [30/01] Disconnections during online play: Tests will be handled to identify the issue. In the meantime, please check if you have no issues with your antivirus or firewall that may prevent data sharing after the end of the turn.
    [30/01] Unable to select Heroes on multiplayer games (always end-up with Haven heroes): We will investigate this issue.
    [29/14] Unable to host/see multiplayer games: As mentioned in the Manual, you need to open the following port to host a game (P2P system): 8766, 27015, 27016 (TCP & UDP)
    [29/14] Enabled Cheats on multiplayer games: We are currently investigating the issue and will propose a fix if necessary

    Bugs
    [30/01 update] Resolution issues: It seems that using a modified font size on Windows settings generate issues on screen resolutions. Could you please confirm us if people using 100% (for more explanation please see here http://windows.microsoft.com/en-us/w...or-smaller?v=t) setting also experiments this type of issue? (using Windows only, not Parallels Desktop on Mac)
    [30/01 update] Autosave issue: Should be fixed soon for Russian language users.
    [30/01] Save issues with the use of non-traditional characters: For the time being, we recommend you to use only traditional characters in your save names.
    [30/01] Game freeze: Currently trying to reproduce. In all cases, we do not recommend to return to the desktop while playing (alt-tab).
    [29/01] Flag color issues: It seems that we have an asset issue here, will be fixed.
    [29/01] Mouse lag issue: Improvements should have been integrated within the game already, we will compare with the original version.

    Crashes
    [30/01] Unable to launch the game (never or anymore): We are investigating this issue. It seems that some Antivirus are generating conflicts with the game at the current time.
    [30/01] CreateProcess returned an error ERROR CODE : 2: It seems that this issue is linked to Antivirus softwares, we will investigate.
    [30/01] Game crash during intro videos: Can you confirm us whether or not you are able to play if you skip the video from the early beginning?
    [30/01] Random crash with errors code: Please continue to share with us your error codes so we can review them.
    [30/01] 0xc000007b error occurs when trying to launch the game: It seems that either Microsoft Visual C++ or .NET framework aren’t up to date or need to be repaired.
    [30/01 update] When launching the game: We received several diags and will study them. In the meantime, you can continue to share logs files (see underneath).
    [30/01 update] When selling artefacts: This issue appear to be a legacy issue from the original HOMM3 game, we will come back to you with fix or workaround if necessary.
    [30/01] Please keep in mind that Mac OS is not supported, Windows OSes emulators might not fully support graphical cards.

    // Crash report : please provide the log files from the user's documents folder Ubisoft\Heroes of Might & Magic III - HD Edition\, notably the 'dotemu_log.txt' file.
    And possibly the crash.dmp file if there is one (to be zipped).


    Music
    [29/01] No music in Campaign cutscenes: The team will review this issue soon.
    [29/01] Incorrect music loop: The team will review this issue soon.

    Language
    [30/01] Russian localisation issues: To be investigated
    [29/01] Chinese version non available: FIXED
    [29/01] Czech version non available: FIXED
    [29/01] Polish localisation issues: An update on Polish localisation should arrive in the following days.

    Information
    a) How to capture the game?: Several software can record H3HD and also directly stream it such as: Xsplit, Nvidia Shadowplay, Bandicam & more.
    b) How to switch language?: In your Steam library, right click on H3HD and go to properties. You should be able to select the language here.
    c) How to share maps?: At the moment we would recommend you to use dedicated platforms such as www.maps4heroes.com for example
    d) Some legacy issues may persist on the game
    e) Random Map Generator: A fan-made mod is currently under development (thank you potmdehex!) to allow H3 Complete owners to generate random maps for H3HD http://steamcommunity.com/app/297000...1528472210055/

    For any additional problem, please let us know on the dedicated Thread http://forums.ubi.com/showthread.php...port-bugs-here & do not hesitate to contact Customer Service http://support.ubi.com/

    Thank you for your feedback.
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  3. #3
    DarkDragonAC's Avatar Member
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    Jul 2012
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    Poland
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    Don't forget that about Ghost Dragon during waiting fro move animation



    About that crash I can't reproduce that bug, but I will let know if that will happens again.

    But I have a question to you Ubi-Nox, if you could answer - why there is no new Might & Magic logo cut-scene on beginnin like in DoC or H6?
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  4. #4

    Crashes

    Seems it constantly crashes on my iPad2 with the latest iOS (8.1.3).
    I've been only been playing campaign (first human campaign) and after a couple of turns it crashes, whether it's just going inside the city, transferring items/units or accessing my spell book.

    As a note, I had iOS 7 previously after which I upgraded to 8.1.3 in hope to fix the crashes.
    I wil also try it on my iPad3 and come back with more feedback.

    It's a shame really... I want to play it badly, but right now I can't seem to fully enjoy the game.
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  5. #5
    As I stated in second topic, the game repeatedly crushes the next turn after you put a hero on a boat (upon selecting that hero from the list).

    Steam edition on Win7 PC. Tested with 3 maps (1 handmade, 2 built-in). Also tested by a friend of mine who bought the Steam version as well.

    This renders any naval maps unplayable.
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  6. #6

    Crashes follow-up

    I've also tried it on my iPad3 and it works flawlessly but on an iPad 2 and mini crashes very often.
    For some reason it never crashes on the adventure map, just when I try to access different modules of the game (e.g. city, spell book, combat, etc) so maybe you guys should look into that.

    Hope for a quick fix to this instead of being lazy and just adding a message like "Not recommended for iPad2 and mini" on the appstore.
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  7. #7

    Another update?

    Hello UBISOFT,

    It´s been more than a week and the android version of homm is still stuck at 1.07.0 and my experience of the game is still boring, because I can´t shoot with archers properly. Is it possible to inform us about upcoming fixes?

    I´m a patient guy, but not that patient

    Regards, John
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  8. #8
    -------------------------------
    Update 10/02
    -------------------------------

    The first patch of Heroes III – HD Edition should be available in the next few days.
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information
    Share this post

  9. #9
    -------------------------------
    Update 10/02
    -------------------------------

    The first patch of Heroes III – HD Edition should be available in the next few days.
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information
    Share this post

  10. #10
    Originally Posted by Ubi-Nox Go to original post
    Information
    e) Random Map Generator: A fan-made mod is currently under development (thank you potmdehex!) to allow H3 Complete owners to generate random maps for H3HD http://steamcommunity.com/app/297000...1528472210055/
    well, that's a good news. The bad news is that now I have to also buy the PC version in order to generate the random maps and then upload them on my ipad

    Later edit: From last days research (and 10x to potmdehex reply) I found out that there is a way to make random maps and upload them on my ipad and you don’t need a rmg for that nor the h3mtool developed by potmdehex. You just need to copy the rmg.txt for the template you want (you find them on internet or in the h3mtool) in the Data directory of the game, you go in the map editor – New map and you select Restoration of Erathia type, select to generate the map and choose the preferences and then you generate the map – RoE and compatible with HD version (ipad or PC). The good thing is that you get a compatible map without bugs that can appear when replacing AB or SoD objects. The disadvantage is that the castles are already fixed (randomly chosen by the map-editor) and you can’t choose what you want. But for now I’m happy with that so it’s ok.
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  11. #11
    -------------------------------
    Update 12/02
    -------------------------------

    The first patch of Heroes III – HD Edition is now available!
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information
    Share this post

  12. #12
    -------------------------------
    Update 12/02
    -------------------------------

    The first patch of Heroes III – HD Edition is now available!
    Check http://forums.ubi.com/showthread.php...tch?p=10570441 for more information
    Share this post