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Junior Member
Season Pass holder unable to DL Fire In The Deep xb1
Been trying to download the new tracks all day. I have the season pass but it tells me I have to pay $4.99 still. I saw that a few other people were having similar issues? Any known fixed coming soon? Help!
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Senior Member
Select the option to purchase it for $4.99 and on the next screen it will say "install" w/o charging you. This is how it works for me with the Season Pass.
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Junior Member
Yeah I tried that, it wants to charge me if I do that. Anyone know if I can delete the season pass and reinstall it without paying $20 again!?
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Junior Member
Deleted the season pass and reinstalled, that does nothing. Any moderators have any news as to when this will be fixed?
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Senior Community Manager
Hello all, as you've been reporting, there are people who are able to redeem Fire in the Deep on Xbox One, while some other people (myself included) are not. I am trying to gain more information on this, so if you are unable to get the DLC, please let me know the following so that I can quickly pass it along to the teams working on it.
What is your region?
Is the Season Pass shown (in game)?
What "Add-Ons" are you shown as owning through the Xbox Hub for the game?
*******
North America
No
DLC1-3, Season Pass, Fallen Angel DLC.
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Senior Member
Canada.
Yes (says purchased)
And all the same as you Shifty.
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Senior Member
U.S. and it says purchased and prompts me to download it. Then brings me to the 4.99 screen. No way around not paying.
As usual, Trials is a disappointment.
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Member
Same problem. Canada, xbox 360. Available in xbox marketplace for 4.99. Want me to pay even though I bought seasons pass yesterday.
In game, there it is, today it wants to download. Yay! Thanks redlynx!
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Member
Same problem here, shows it as "Purchased" in the trials "Additional Content" menu (has a check beside the Fire in the Deep), but it prompts me to buy it in the marketplace. I clicked buy to see if it would just say "Oops, it's actually free", but it was ready to charge me $4.99.
Region: North America
Season Pass: Showing in game and in memory management
Add-Ons: Showing DLC 1-3, Season Pass and Fallen Angel in game management.
Rats, I really wanted to mess with the new objects an add a couple to my new map :P
Guess it's back to COD DLC for the meantime, best of luck getting it sorted out with Microsoft!
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Junior Member
Region: North America
Season Pass: Showing in game and in memory management
Add-Ons: Showing DLC 1-3, Season Pass and Fire In The Deep