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  1. Update: I have a screenshot of the app that...

    Update: I have a screenshot of the app that allows me to manage and track my credit card purchases, where you can see that Ubisoft DID authorize the payment.
  2. Thank you for your reply. I certainly hope...

    Thank you for your reply.

    I certainly hope that is the case; again, my bank states that the transaction WAS completed and that Ubisoft DID accept the payment.

    An user on Reddit had the exact...
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    All this weirdness might explain why I paid for...

    All this weirdness might explain why I paid for AC Odyssey but didn't get the game. The exact same thing happened with an user on Reddit.
  4. Got "order failed" - bank informed me that the payment was accepted

    As the title says, really.

    Happened when trying to purchase AC Odyssey.

    I expected it to be a simple case of "transaction failed, no problem, you won't get charged" kind of thing, as stated in...
  5. "Your product is not activated. An error occured."

    So I just purchased Trials Fusion from Razer's game store. Instead of getting a serial key I was asked to click a link that would directly activate the game on my account.

    After multiple tries I...
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    Stuck in "connecting" screen

    Installed the game today. It launched fine the first time, froze when I changed the video settings, and now I'm stuck at "connecting".
    Any tips?
    Thanks in advance!
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    Thanks for the input, everyone! Now, if we...

    Thanks for the input, everyone!

    Now, if we could get some "official" feedback, it'd be awesome. Looking forward to getting The Division at a lower price :)
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    Can't use today's 30% discount?

    So, unless I'm missing something, I can't use today's discount (as mentioned in Ubisoft's giveaway calendar). I thought it was active already...
    Any info on this? Btw, if it matters, I live in...
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    This is so wrong on so many levels, it's...

    This is so wrong on so many levels, it's hilarious.
    I wasted 200 points with the sole purpose of getting Stick of Truth, which was on sale; more than 48h after I contacted Ubisoft's support, and...