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    Sticky: Moving to the new Ubisoft Forums

    Greetings Dancers!

    We're excited to announce that on October 12th we will be joining Ubisoft's other brands in the transition over to our new forums, Discussions! Just Dance 2022 will be launching...
  2. [Bug/Glitch] Hi Rayndown! I'm sorry to hear that you've been...

    Hi Rayndown! I'm sorry to hear that you've been experiencing this problem with Rainbow Six Siege. Can you please try verifying the game's files in Steam? Doing so will replace any missing or...
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    [Issue Not Listed] Hi scarface2277! I'm sorry to hear that this...

    Hi scarface2277! I'm sorry to hear that this happened. First, please keep in mind that Support is not able to adjust rank, restore lost ranked points, or revert penalties of any kind. Moving forward,...
  4. Hey Thi4g0-! I'm sorry to hear that you're...

    Hey Thi4g0-! I'm sorry to hear that you're encountering this problem. You may need to have the 2-factor authentication disabled, then set it back up again. I would advise contacting our team on...
  5. Hi sdfafdsa! I apologize for the inconvenience...

    Hi sdfafdsa! I apologize for the inconvenience that this may have caused you. Investigating this further would require gathering some account details, which I am unable to do over the forums due to...
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    Hi jaykundo! I apologize for the inconvenience...

    Hi jaykundo! I apologize for the inconvenience that this may have caused you. After further review of your account, I can see that you did receive the version of Watch Dogs Legion that only has...
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    Hey xWhiteWolf23! I'm sorry to hear that you're...

    Hey xWhiteWolf23! I'm sorry to hear that you're having trouble accessing your account. Recovering accounts requires gathering personal information, which I'm afraid I'm not able to do over the forums...
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    Hey AdventureFlama! I'm sorry to hear that you...

    Hey AdventureFlama! I'm sorry to hear that you encountered this issue when trying to log in to the forums. Did you recently change your password? Also, have you tried deleting the saved entry for...
  9. [Crash/Freeze] Hi there, Zaydro2230! I'm sorry to hear that...

    Hi there, Zaydro2230! I'm sorry to hear that you've been experiencing increased crashing in Rainbow Six Siege. Thank you for letting me know what you have done on your own to remedy this, though I do...
  10. [Ubisoft Account] Hi Ergin! After further review of the ticket...

    Hi Ergin! After further review of the ticket number you provided, I can assure you that your case is already escalated with the correct department for further investigation and handling. Due to the...
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