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  1. Replies
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    [Crash/Freeze] try launching it straight from the install...

    try launching it straight from the install location... find the game .exe and just double click it. Works every time for me like this.

    Launching via the Uplay desktop app never works, it just sits...
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    [Crash/Freeze] I too am getting crashes, sometimes I'm not even...

    I too am getting crashes, sometimes I'm not even loaded into a level - I've had a crash while changing graphics setting from the main menu :rolleyes:

    Seriously Ubisoft? Come on... unbelievable how...
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    Solution found

    Pasted from Support Ticket response (& it works):

    Open your Control Panel, and make sure to uninstall anything which is related to Microsoft Visual C++ Redistributable.

    Once this is done,...
  4. Bump. Because the inability to start the...

    Bump.

    Because the inability to start the game, trumps any graphical, sound, or stupid co-op wingsuit 'can't scratch my arse' or 'my mum can't can't find our cat' crap
  5. While the practicality of this is questionable,...

    While the practicality of this is questionable, it is also worth mentioning that they reduced the price of FC4 Gold from £64.99 to £54.99 (+free copy of FC2), before the game even launched.

    Of...
  6. no amount of tick boxes or hyperbole supersede or...

    no amount of tick boxes or hyperbole supersede or overrule consumer rights
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    Do you have an error code associated with the...

    Do you have an error code associated with the crash?

    (if not obvious, then look in Event Viewer in Windows, under applications)

    There's a group of us with a very similar problem, with a thread...
  8. How to request a refund - a gripping short-story

    I have to say I am very disappointed and saddened that so many of us have game breaking issues.

    I feel I have taken all reasonable steps to rectify the issue (including submitting a support...
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    Refund via Visa/Mastercard/Amex Chargeback Service

    I have to say I am very disappointed and saddened that so many of us have game breaking issues.

    I feel I have taken all reasonable steps to rectify the issue (including submitting a support...
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    Here here, well said. I'm in the same boat as...

    Here here, well said.

    I'm in the same boat as you, game won't launch, and it won't patch.

    I wonder if anyone knows the procedure for getting a refund, I don't have a background in commercial...
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