Your link to the steps to follow just redirect to the default help site.
Type: Posts; User: Bisonfan95; Keyword(s):
Your link to the steps to follow just redirect to the default help site.
Hello!
Yes, indeed. Ubisoft is not be able to grant a refund for a digital game if it has been accessed. That's stated in the policy. The problem with this particular situation is that: what...
Hello, you should make this a sticky...
Yeah, if you have contacted them, ubisoft support is trash for older games. I can help you. Those older games NEED a CD key to be activated in-game. Go to your account information by clicking on your...
I appreciate the information but Ubisoft should be more careful and take the time to announce these things with a proper timeframe so people can get the rewards and challenges before they disappear...
Yeah I mean, I can't believe support staff, 5 of them, are not aware that that option exists. It just blows my mind. I hope that staff can be trained better to avoid more experiences like this one...
Regarding this, I had to demand that they unlock the challenges manually since they were broken. If you need my case number for reference, send me a message.
Ubisoft Support doesn't know how to deal with this. I'll help you. Go to the top right in uplay, click on your account, go to Account Information and then My Games. Search for the Game and the Raven...
I'm going to post a youtube about this later, but I'll post it here for everybody to see. Most of Ubisoft Support Staff is not trained well at all to tackle all the situations that can happen. They...
Really, all of you should open support tickets. Each ticket costs Ubisoft money (in theory) so even if you are not getting the paid currency, Ubisoft will "pay" for that LOL. And who knows, maybe...