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  1. Replies
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    Thanks for updating us and being patient Banez86....

    Thanks for updating us and being patient Banez86. :o
  2. Please create a ticket here...

    Please create a ticket here and attach Dxdiag and MSinfo for us to investigate further. We'll need to see the full DxDiag & MSinfo.

    Feel free to let us know your ticket number as well.
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    Sorry to hear that! Do you have any feedback in...

    Sorry to hear that! Do you have any feedback in regards why you do not prefer to play with a controller?
  4. Hey Hakovani! Sorry to hear about this. Thank you...

    Hey Hakovani! Sorry to hear about this. Thank you for letting us know and providing the screenshot of the error.

    Have you tried opening the game with Administrator rights? I would also suggest...
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    Hello kwyt_malyna! Thanks for providing the...

    Hello kwyt_malyna! Thanks for providing the video. I have updated your report to our team with the video. Feel free to provide any additional videos if you would like here as well. Happy gaming!
  6. Thanks for letting us know CaptChuck1951! For...

    Thanks for letting us know CaptChuck1951! For anyone else who would like to try clearing their cache to see if this works, you can find out how through our FAQ.

    Keep us posted if this works for...
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    Thanks for updating us. AVI can be finicky. From...

    Thanks for updating us. AVI can be finicky. From personal experience, I would recommend MP4 if possible. Happy gaming Steven527 :o
  8. Replies
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    Hi gdsniperak! Apologies for any inconvenience....

    Hi gdsniperak! Apologies for any inconvenience. We currently provide support in English. Would you kindly translate your message? I will do my best to assist you.

    A member of the community might...
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    Hey BearWolf_! Thanks for outlining each...

    Hey BearWolf_! Thanks for outlining each glitch/bug you have encountered along with pictures or a video clip. We will pass this on to the team. Feel free to update this post if you come across...
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    Hey Superpinkykitty! Appreciate the clip and...

    Hey Superpinkykitty! Appreciate the clip and letting us know. Please let us know if this happens again along with footage for us to pass this along to the team.
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