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    Sounds like the shortcuts on the Start Menu...

    Sounds like the shortcuts on the Start Menu didn't get created. Nothing to worry about... you can create the shortcuts yourself.

    You can find Chessmaster 10th Edition at C:\Program Files...
  2. There are instructions on how to do this in the...

    There are instructions on how to do this in the Chessmaster Grandmaster Edition FAQ.
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    I've seen this error happen before; it's happened...

    I've seen this error happen before; it's happened when the disc is dirty or scratched. Please clean your CD and try again.
  4. Chessmaster has absolutely nothing to do with...

    Chessmaster has absolutely nothing to do with your e-mail accounts, AOL or otheriwise...
  5. There is no "Full Installation" button. There is...

    There is no "Full Installation" button. There is a section of the installation where you're prompted to select the different features (Chessmaster program files, tutorials, voice files, etc.) You...
  6. Perhaps you could be a bit more descriptive...

    Perhaps you could be a bit more descriptive instead of just saying "it is not working"...
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    Which version of the patches did you download? ...

    Which version of the patches did you download? Chessmaster 10th Edition had four versions: US, UK, French, and Russian, each with it's own patches. The US patches will only work on the US version,...
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    I assume you're installing on Windows 10. To...

    I assume you're installing on Windows 10. To answer your question, Chessmaster 10 works on Windows 8 and Windows 10, but you have to be careful about how you install it.

    You will be prompted for...
  9. Glad to hear that you got it working. A...

    Glad to hear that you got it working.

    A majority of the time when people say they have issues installing or running Chessmaster, it's because they didn't follow the directions. People need to...
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    Chessmaster Grandmaster Edition is often called...

    Chessmaster Grandmaster Edition is often called Version 11; there is no newer version.

    The e rror you're receiving indicates that DirectX wasn't properly installed. Chessmaster requires the...
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