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  1. [Achievement/Trophy] Hello Doddsey9, Sorry to hear that your...

    Hello Doddsey9,

    Sorry to hear that your challenge is still locked. In this case, can you please contact our team directly with the link in our previous message above? It will allow our teams to...
  2. Replies
    308
    Views
    19,996

    Hello a55p2, Sorry to hear that you are...

    Hello a55p2,

    Sorry to hear that you are experiencing this issue.

    In this case, could you please contact our team on our Support Site?
    Please attach both of the following system files:
    ...
  3. Replies
    1
    Views
    555

    [Ubisoft Connect] Hello steveraw77, welcome to the forums! Can...

    Hello steveraw77, welcome to the forums!

    Can you please confirm if you created a Ubisoft account for your child, by any chance? The reason I'm asking is that it's not possible to link two PSN...
  4. Replies
    6
    Views
    449

    [Gameplay] Hello MADDAY13, welcome to the forums! Can you...

    Hello MADDAY13, welcome to the forums!

    Can you please provide us with a short video of this occurring so we can have a look into it for you?

    Many thanks and if you have any additional...
  5. Replies
    1
    Views
    656

    [PC] Hello jermays425, welcome to the forums! Sorry...

    Hello jermays425, welcome to the forums!

    Sorry to hear that you are unable to connect. This issue has been already reported to the responsible team and it's currently being looked into.

    Once...
  6. Hello b00gjuice, Sorry to hear that you are...

    Hello b00gjuice,

    Sorry to hear that you are unable to complete this mission.

    Can you please provide us with a short video of this occurring, so we can have a look?

    Many thanks and if you...
  7. [Bug/Glitch] Hello Manesco7000, welcome to the forums! ...

    Hello Manesco7000, welcome to the forums!

    Sorry to hear about your experience.

    Can you please verify your game files with this link? This will help you to eliminate any potentially corrupted...
  8. Replies
    4
    Views
    454

    Hello there, Sorry to hear that you are unable...

    Hello there,

    Sorry to hear that you are unable to claim your rewards.

    Can you please provide us with a few screenshots of this occurring, so we can investigate it further for you?

    Many...
  9. Replies
    308
    Views
    19,996

    Hello FOXTROT-01, Thank you for bringing this...

    Hello FOXTROT-01,

    Thank you for bringing this to our attention!

    After checking your video I noticed that your framerate is between 58-62 FPS and it looks stable. Can you please provide us...
  10. Replies
    4
    Views
    335

    Hello klugemonkey, welcome to the forums! ...

    Hello klugemonkey, welcome to the forums!

    Sorry to hear that you were unable to activate your game and apologies for the delayed reply.

    I just checked your account and I noticed that your game...
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