Hello everyone!
I appreciate you have some feedback regarding the auto save system, and this was passed on to our team earlier in the conversation.
We are of course not blaming the users in any...
Type: Posts; User: Ubi-Raziel; Keyword(s):
Hello everyone!
I appreciate you have some feedback regarding the auto save system, and this was passed on to our team earlier in the conversation.
We are of course not blaming the users in any...
Hello everyone,
It was fed back to our team that this issue still seems to persist for some players, however I'm sorry to say we don't have any further information at this time.
Hello!
I have tried looking into this for you, however I've not been able to find any documentation that explains the European naming scheme for the save folder.
I'm afraid I can only speculate...
Hello!
If you go to the Story creator website, you should be able to delete your story by clicking on the menu button (3 dots at the top-right corner of the story tile) and then press delete.
I...
Hello again, I'm sorry to read the crashes persist for you.
Considering those troubleshooting steps didn't help you, I believe it's best for us to review your system files, as they may provide us...
Hey, thank you for getting back in touch with us.
At this stage I believe it's best for us to review your system files, as they may provide us with a clue to what is causing these crashes for you....
Hello!
It might actually be an issue on our side, depending on whether Steam or Ubisoft Connect are requesting a key.
If Ubisoft Connect is requesting a key from you, please try clearing...
Hello everyone!
I agree with you entirely regarding the BIOS settings, it's not something we would recommend as it can be damaging if done incorrectly.
There are no known crashing issues on the...
Hey, I'm sorry to read you're facing an unusual crashing issue.
This does not appear to be a known issue, therefore I believe we should be able to resolve this with some troubleshooting.
- Can...
Hello!
I'm very sorry for the delay in getting back to you!
Yes, this is indeed the official channel :)