Bought the season pass for the ps4 version and the syringe mission doesn't pop up......already completed the story, mission still nowhere to be found any tips?
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Bought the season pass for the ps4 version and the syringe mission doesn't pop up......already completed the story, mission still nowhere to be found any tips?
Same problem for me.. Ps4 on me too. Downloaded the season pass, but i dont even see that i got it.. no syringe mission, nothing... Tried making a post on it on the general discussion forum here, but i got no response. So im getting pretty frustrated. I know i need to finish some kind of missions, or get to a certain point in the story to unlock syringe. But i have finished the story once, and i am over 2/3 on the story for the secound time now.. (restarted campaign in hope that i would get some kind of clue if the season pass was there then)
So please ubisoft. Can u check of help me to get the season pass stuff! Im not a really wealthy guy(student), so it sucks to have threwn 30$ out of the window...
It feels like they are ignoring this problem.. Just have to keep on nagging about it until we get answers :)
Hey everyone and welcome to the forums!
Please check out this FAQ for more info on where you'll be able to find this mission; https://support.ubi.com/en-GB/FAQ/47...0000000ejDBCAY
If you're still having issues finding the mission, please create a support ticket here; https://support.ubi.com, ensuring to provide as much information as possible regarding your issue.
Thanks.
But I have already done a cultural exchange
I am also having this same problem on PS4.
I have raised a support ticket on the 24/11, PM'd a mod who chased it up for me and I received a reply stating the obvious of you need to complete the Cultural Exchange mission.
I have already gone past this mission so I phoned up the UK support who asked me to take screen shots of my progress to "prove" I was past this point. I uploaded the photos to my ticket today so hopefully it won't be long until I hear back again.
I will phone them again on Monday to ask what is going to be done.
So pleased I am not alone with this - I am not receiving any of the 3 (machete only available in the Areana) guns in the trading posts either to use straight away as the season pass notes state.
Anyone with any further news, please share - I would suggest we all raise support tickets and hopefully, one day.... We'll receive a solid fix - either by a patch or something else
Just to check... as I've just gotten to this part, but after you did the cultural exchange mission did you see two stars on the map?
That's what I see, one is the Blood Ruby mission the other is the syringe mission.
Can someone who bought the season pass for ps4-ps3 actually confirm to have played this mission?...If not clearly it's only a playstation problem since for xbox gamers with season pass it pops up without problems....
It's a shame we can't replay the HURK Missions - some of those are excellent and once done thats it - so it appears to play them again I would have to delete my game and start a brand new one as Far Cry 4 does not allow us to have more than one saved game per profile on PS4 (Unless I missed something)
So for this season pass it must be similar that we get to do the missions once only - That really stinks if it works like that because those with it (I have not purchased yet) they are paying for missions they might only get to play once and say you over write your game with a new one you could lose easily over 30 hours work and all the weapons and areas you unlocked on the map - I really hope they can patch something in because this should have been thought about, I have already started a new game after completing the story and have hit the same gitch where I can't unlock certain skills so for the PS4 Console I am using something is not working.:(
For those who have purchased the season pass and played the Yeti mission is it good and how long would you say it lasts roughly ?
I'm really annoyed now, 2 weeks and my season pass for ps4 does not work, are Hurks missions apart of the dlc or are some of his missions apart of the game itself? I've done some of hurk's missions but unable to establish if they are the dlc or apart of the game
I've no syringe mission, no harpoon gun and just really confused about the whole thing, I feel like I've given £24 to ubisoft for nothing in return, Raised a ticket on 24th November and not heard a thing from Ubisoft.
Yep me too. Still no season pass content on PS4. My ticket is still open, attached proof that I have gone past the cultural exchange mission (when the season pass content is meant to pop - although the guns are meant to be available the first time you reach an outpost...) and received a reply that it has been escalated to their specialist support team.
Not sure what to do now, at the time of writing this, I have paid £24 for nothing.
I am sure we can request a refund from the retailer that we purchased it from under the consumer rights act?
Also please could other PS4 users post if their season pass is working or not??!
Got a response from ubisoft today
"Sorry for the lateness of this response. We have been quite busy and I can only apologise for how long this response has taken to get to you.
Right now the only content from the Season Pass that is available is the Syringe missions. The rest of the content will be gradually released over the next few months. Please view the following website for more information on the season pass which will also update when these DLC's are released:
https://support.ubi.com/en-GB/FAQ/47...0000000ejEBCAY
You can check whether the Season Pass has correctly activated on your account as the Syringe missions should be available now and you should also be able to view the season pass by locating the game on your console, going to Related Items then My Add-ons. The Season Pass should show here if you have purchased it.
Hopefully this has answered your question."
I've responded saying that the Syringe mission is still not showing despite being right near the end of the game.
I'm confused on what content I should have right now apart from the syringe mission
I purchased the Far Cry "limited edition" which came with keys to kyrat code Hurks redemption code, it appears hurks missions will be released later but shouldn't hurks redemption should be available now right? as I already got the code when I purchased the game.
Yeah that's the sort of response I got the first time I received an update for my ticket :rolleyes:
To escalate this further I had to phone their UK support number to get any kind of 'proper' response.
I'm also confused as the DLC website states that we should gain access to 4 guns (the sledgehammer only available at the arena) - so 3 at any outpost available to use as soon as you reach the first outpost AND The Syringe mission - none of these are appearing in my game even though the Season Pass has been redeemed and downloaded ok.
I purchased the GAME exclusive special edition which included Hurk's Redempton, Yak Farm & the 10 keys to Kyrat.
None of these have appeared yet in my game apart from the Elephant Gun from the Yak Farm mission and the 10 keys of Kyrat
Odd. Confused. Disappointed. :confused::(
Interestingly enough, I have just completed The Key to the North mission and the Yak Farm DLC mission appeared on my map. I have also been doing the Hurk DLC missions so I can say for sure that the season pass is the only thing that isn't working - at least the Syringe mission isn't appearing on my map - I have also watched a YouTube video of where the mission is - near De Pleur's fortress, North of this near an old house - a NPC is meant to talk to you to give you the mission.
Nothing in my game. I will update my ticket also with this info and see what support has to say.
Ubisoft updated my ticket and suggested I remove Far Cry 4 from my ps4 then reinstall so I'll give this a go later
Ubisoft have given me another update......
"We have discovered that this seems to be a problem on the Sony store where the correct content is not downloading to some customers consoles. We have contacted Sony about this issue and are in the process of getting this fixed but I have been informed that you may be able to get this situation resolved more quickly if you contact Sony yourself (as they should be able to resolve this issue on a case by case basis).
Sorry for any inconvenience that this may cause and I thank you for your patience whilst dealing with this issue thus far."
I've now contacted sony support awaiting a response
Anyone else bothered with Sony on this issue?
I contacted Sony already at 27th of november or so, but after some discussion they said thats a problem on ubisofts side and i should only contact them (sony) if ubisoft delegates it back to them... hrm not very useful that was at that time...
But i also suspected that somethings wrong with the PSN store file containing the season pass, in the download list for example no or a missing thumbnail is displayed, and not even the syringe mission is there. Re-downloading and reinstalling everything did not help as well...
I have the PS3 Disc EU version, and also none of the PS3 patches except 1.01.... something could be messed up in PSN as well...
So here's my e-mail to Sony.....
I purchased the season pass for Far Cry 4 on 18th November 2014, which appeared to download and install.
At the Moment we have very limited content on the Season pass until Ubisoft release it, however one mission is available with the Season Pass called "The Syringe"
So far in my game I'm two missions away from completing the main story, however in my game I've not seen the Syringe mission pop up anywhere on the map.
I've been in contact with Ubisoft who have suggested to uninstall the game & reinstall, this has not worked, in a recent update to my query Ubisoft have suggested I get in touch with Sony Directly who may be able to fix my issue,
Here is what Ubisoft said to me....
"We have discovered that this seems to be a problem on the Sony store where the correct content is not downloading to some customers consoles. We have contacted Sony about this issue and are in the process of getting this fixed but I have been informed that you may be able to get this situation resolved more quickly if you contact Sony yourself (as they should be able to resolve this issue on a case by case basis).
Sorry for any inconvenience that this may cause and I thank you for your patience whilst dealing with this issue thus far."
So, please can you help me?
Thanks in Advance
Here's Sony's response......
Thanks for your e-mail about your Sony Entertainment Network (SEN) account.
I can see from your e-mail that you're having some problems with your purchase from the PlayStation®Store. To resolve this issue, please go to the Settings menu on your console and select [PSN] > [Restore Licences]. If you are still unable to access your purchased content, please contact us by phone using the contact details below so we can assist you further.
I hope this helps, but if you have any other questions please contact PlayStation Support using the contact details below or by replying to this e-mail.
Thank you,
Tyree
PlayStation Support
Did they even read my email?
This is a Joke now
Hi guys
Sorry to bump the thread but I'm experiencing this problem too. I was wondering if anyone who posted in this thread has had this problem fixed? I have gone a mission or two past "A Cultural Exchange" and I haven't noticed the map icon for The Syringe mission. I have wandered around the fortress (De Pleur?) where apparently the mission should begin, although I'm not too certain I've been looking in the right place.
I have tried restoring licenses and that hasn't made a difference. When starting up the game it's still advertising the season pass and telling me to buy it from the PS store for access to the syringe mission :p Only thing I haven't tried is reinstalling the game but it seems that hasn't worked for you guys.
So, is there a fix/workaround for this? I'd quite like to have what I've paid for. I submitted a ticket but I doubt I'll hear back too quickly.
Cheers!
Anyone?
I posted this on another thread but fits here too.
I bought the Kyrat edition from Amazon on PS4 so I got the 3 Hurk missions and Blood Ruby which all worked fine, I completed them and the campaign and then bought the season pass on xmas eve but no syringe mission, no Yak farm and no new weapons. It says it's installed on my PS4. I've uninstalled the game more then once I even tried to just install the game and game and season pass (and not the separate Hurk dlc).
I really hope they get this sorted soon as apart from having my money, I'm missing The Syringe, Yak farm and weapons, but also if they don't work does that mean future DLC won't work on the season pass when they are released (I want my Yetis!!)
I should also add I also tried restoring the licences too.
Ubisoft are so useless. People have said about the problem so much and they give they same stupid response and acting like its nothing. We payed real money for nothing on top of the price of the game. And they said about all this day one content but really it was one mission.
As soon as you buy the season pass you should have The Syringe mission (after passing an early mission) then pretty sure Yak farm and the weapons should be there when you reach points in the game. But I've finished the game and side quests but not got any of that. The other missions (Prison escape, Yetis etc) come later but if the season pass doesn't work it seems unlikely we will get them.
Like has been said it's real money (that can't be refunded as it's a digital download) for something that doesn't work. From what I've read it's either an Ubisoft issue with the game or something on Sony's end with the licences maybe. Hopefully it will get sorted soon.
We need to keep bumping this until it gets fixed. They can't just ignore this problem!
At december 24th Ubisoft told me they cannot (read: dont want to) provide the syringe mission content to me, because i have a contract of purchase with Sony. I purchased the season pass for PS3 on Nov. 27th on PSN and contacted shortly after that sony and ubisoft... sony delegated me to ubisoft, and ubisoft delegated me back to sony... wtf.... get this sorted soon, guys! Still waiting for a useful reply from Sony now.... but i am afraid they will just try to sit it out and ignore... because someone is too lazy to make a checkbox at the affected accounts / in the database and put the syringe mission keyfile to the PSN download list or queue.... iirc the syringe mission requires a 2nd keyfile, similar to the season pass one ( a 100 kb file)
This is getting ridicolous.... imho thats an error on the PSN as both PS4 and PS3 are affected, and xbox users atleast have the syringe mission, Playstation users dont have anything !
Guess we will just have to keep writing to them, I've not had a response from Ubisoft or Sony yet though.
Hopefully when the prison level is released later this month we will get that (you never know it might prompt the other bits to pop up too). I hope it gets sorted before the Yeti mission comes out I really want to play that, but won't be paying a second time...
Thanks for the info.
Hi Guys, are you all on PS4?
nope, i am on PS3, i repeatedly said that in my post i think....
Yep I'm on PS4. Not had a single thing work from the season pass. No Syringe Mission and I'm way past the point in the story where it should be unlocked. It's not fair that we pay out extra money to support the game and not receive what we've paid for. I'm worried we won't receive any of the future parts of the season pass either. I haven't received a single response to my support ticket.
Haven't contacted Sony. Wouldn't know where to start with that really. It's really frustrating.
I've contacted both Sony and Ubisoft and not heard anything from either, I put it down to it being the holidays but who knows. I bought the Kyrat edition and then the season pass, after completing the game. All the DLC I got with the Kyrat edition worked fine (and Blood Ruby I got for ordering from Amazon). Like you just want the season pass items to work Syringe and future dlc.
I bought the season ticket for PS4 and i didn't get the syringe mission. I've reinstalled the game twice, tried to choose only Amita missions etc. **** this ****.