Preorder Bonus Update - Check here before posting.
UPDATE - 3.27.13:
There was an issue with a set of keys that went out to North and South American users who preordered through Uplay. This issue was resolved today at approx. 2pm EST. If you have not checked for your preorder content since then, please do so. As always, if you still experience problems, let us know.
Quick update!
Bad News: There was an issue with Uplay keys resulting in players not receiving preorder bonuses. This issue seems to have only been a problem for North and South American preorders.
Good News: This issue has been fixed and affected players should now be able to re-enter their key in the "Activation" box in the "Options" menu to unlock all of their preorder goodness.
Don't know where the preorder bonuses are? This video shows you where to look for your items!
03-26-2013
noobaroniNcheez
Re: Preorder Bonus Update - Check here before posting.
EDIT: Having issues with the game saying I'm not connected to the internet. Can't access leaderboards or Track Central. Maybe that's why. No idea why it's saying i'm not connected though, I wouldn't be posting here if I wasn't. Firewall isn't blocking the game either.
03-26-2013
WakeXT
Re: Preorder Bonus Update - Check here before posting.
Enabled offline mode in Uplay by accident?
Otherwise it's probably something on your system's end or maybe an issue with the routing by your ISP.
TC and other online features work fine for me, along with activation being not greyed out and showing the field to enter the key.
If I go offline in Uplay it's the same as on your screenshot.
Re: Preorder Bonus Update - Check here before posting.
Glad to see you're working on this Shifty, but it's telling me my activation code (received through order confirmation email) has already been used... I even tried a couple times, to make sure I didn't mistype it.
03-26-2013
ihazfaults
Re: Preorder Bonus Update - Check here before posting.
Same here. I tried closing out the game and rebooting from the Trials_launcher.exe and it still gives me the same message when I try my key.
I guess it's not really a big deal, as long as my game continues to run I'm happy.
03-26-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Not to sound harsh, but it kinda is a big deal. http://forum.redlynx.com/forum/image...s/icon/sad.gif
I mean we expected one thing, were told one thing, have proof in email or statistics of achievements of one thing. Yet have got none of it. I just want my gold bike....
EDIT: When I enter my activation code it says already in use...
How can this be fixed if the code is in use...
03-26-2013
RetiredRonin
Re: Preorder Bonus Update - Check here before posting.
Quote:
Originally Posted by Jadedwolfs
Not to sound harsh, but it kinda is a big deal. http://forum.redlynx.com/forum/image...s/icon/sad.gif
I mean we expected one thing, were told one thing, have proof in email or statistics of achievements of one thing. Yet have got none of it. I just want my gold bike....
EDIT: When I enter my activation code it says already in use...
How can this be fixed if the code is in use...
Ok, continue sending me Uplay names and Activation codes through forum, please.
03-26-2013
RetiredRonin
Re: Preorder Bonus Update - Check here before posting.
Hey guys, are any of you at a place where you can check for your content, as shown in the video? This error was fixed today, so if you were experiencing this issue before this morning please check to make sure the content isn't already present.
Records indicate that all 5 of you who sent me keys (so far) include access to preorder content, and what I've been told is that this content should be available after launching the game today.
Don't worry if you are still having issues, don't give up, because I'm not gonna quit until you get your gear.
03-26-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
I just attempted to enter my key less than 5 min ago. It said it was already in use, I've looked all over and cant find the preorder bonuses anywhere.
03-26-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Im not getting the gear, it says I my key is already activated and still not getting any bonuses
03-26-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Ditto.
03-26-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Re: Preorder Bonus Update - Check here before posting.
I preordered from Uplay and still haven't received my bonuses either. I have a screenshot that proves I'm on 1.0.2 and don't even have a costume tab under My Rider, but the forum won't let me link it.
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Was just able to check, still nothing. No full outfits tab, no complete makeovers tab.
Edit: I was one of the people that sent you my username/code earlier.
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Nope, i still have the message telling me that the code was alredy used and i don't have any of the bonuses (i tried executing trials_launcher but it's still the same)
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Just so it gets recorded...I am having the exact same issue and have tried all the same things as everyone. Oh...and thanks for the video show me what I am truly missing out on...I have been checking the correct places for my pre-order bonuses.
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Ughh...I don't want to deal with this right now. Shifty, I can send you my stuff and its good?
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
I sent ShiftySamurai a PM yesterday with my order details and such. Hopefully get it sorted out today.
03-27-2013
RetiredRonin
Re: Preorder Bonus Update - Check here before posting.
Hey guys, quick update:
Sadly, this issue hasn't be resolved today, but we have found the cause. We should have this resolved soon. Sorry for the inconvenience and I appreciate your patience.
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Wow, I guess I should have read up on things. I was kinda hoping to have the gold and THD makeovers available separately. I want to be able to jump between my three different Scorpions (normal, gold, THD) in multiplayer. No biggie, though.
03-27-2013
RetiredRonin
Re: Preorder Bonus Update - Check here before posting.
Quote:
Originally Posted by Teancum
Wow, I guess I should have read up on things. I was kinda hoping to have the gold and THD makeovers available separately. I want to be able to jump between my three different Scorpions (normal, gold, THD) in multiplayer. No biggie, though.
The Trials HD Scorpion looks like a beast compared to the Trials Evo Scorpion... Just saying.
BIG EDIT: This issue should be solved for all Uplay users experiencing this issue.
No action should be needed on your part, other than restarting the game. Your items should now be shown.
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Got my stuff! Thanks for all your help Shifty!
03-27-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Wow, I guess I should have read up on things. I was kinda hoping to have the gold and THD makeovers available separately. I want to be able to jump between my three different Scorpions (normal, gold, THD) in multiplayer. No biggie, though.
The Trials HD Scorpion looks like a beast compared to the Trials Evo Scorpion... Just saying.
Re: Preorder Bonus Update - Check here before posting.
I typed my key and it didn't work but I still had all the bonus content with the exception of the blur and red barefoot outfit with the helmet. If there is a simple fix for this I'd love to hear it.
03-28-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
Sorry about my previous post, I just checked again and realized that the other outfit is under the individual section. So thanks a ton for the patch!
03-28-2013
IFTHISTHENTHAT
Re: Preorder Bonus Update - Check here before posting.
Re: Preorder Bonus Update - Check here before posting.
I still don't have anything. :/
Uplay, why must you do this.
04-05-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
I'm still having this problem as well : /
04-05-2013
RetiredRonin
Re: Preorder Bonus Update - Check here before posting.
Hey guys, if you are still having this issue please send me a PM with your Uplay name and your Evo Gold key. This should be taken care of, so we'll need to check out what's going on for you.
08-29-2013
rlmergeuser
Re: Preorder Bonus Update - Check here before posting.
I just attempted to enter my key less than 5 min ago. It said it was already in use, I've looked all over and cant find the preorder bonuses anywhere.