[PC] Assassin's Creed 2 purchased on steam cannot launch - no product key
When trying to launch from Steam or access the key directly to enter into ubisoft connect, I get the error "Failed to request product key from Steam, please try again in a few minutes". This has been going on for days.
Steam support was useless, and a ubisoft support ticket directed me here saying it was a known issue but I can see no other posts about this.
I have cleared caches, reinstalled, and verified game files - all of the usual steps. Both PCs I have tried to run it on are Windows 10, and other ubisoft titles work correctly, so I do not believe it can be a problem on my end.
I would just like to play my game.