considering no thread EVER leads to a discussion with Ubisoft much less a constructive one does that mean you'll be closing every thread? Unclear what the standard here is.
https://forums.ubisoft.com/showthread.php/2351615-Joke
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considering no thread EVER leads to a discussion with Ubisoft much less a constructive one does that mean you'll be closing every thread? Unclear what the standard here is.
https://forums.ubisoft.com/showthread.php/2351615-Joke
As far as I can tell, "bar jokes" appear to be the triggering factor around here.
Donkey heard thread got locked
Donkey still laughing
They might as well shut down the forums if this is only for constructive conversations. :D
Boy howdy. This place is dead. There's never ANY feedback from the developers. All you get from Ubi is the occasional moderator chastizing someone or closing a thread. Otherwise, this is a fvcking ghost town, and I think they're just fine with that. It's like they can't believe people still here haven't gotten the message.
Amazing
Something as mundane as donkey gets instant response
Yet how many threads here are void of any ubi response period
Zip zero Nadda
Are they muzzled by ubi?
Cm should be responding not muzzling
Good ones you hear one about behemoth in pig pen, that should of been cm response
Behemoth, pig pen
Donkey just pee,d laughing so hard
This sort of thing is best done via a private message to one of the Community Team, as moderation actions are not for public discussion as per the Forum Rules.
I would think, @Steven's query is more rhetorical than anything else.
As buyers to the Game, people have a right to their opinions. If Moderators can pop up whenever they want, why can we not get updates what is happening more often. Players are unhappy, frustrated and bored. IF we were kept up to date on plans etc, players would be less angry. Problem is UBI very rarely listens.
As Ubi Fate stated, moderation is not up for public discussion.
I would have done the same on the thread for the same reason. I find that when we don't nip things in the bud, people tend to push the rules more and more.
We have worked hard to get this place better, so we are just trying to maintain that.
We don't want our key members of this community to receive infractions for pushing the boundaries if that makes any sense at all?
It does to me ;)
I'm sorry to come off as potentially snarky, but better how exactly? Ubisoft promised better communication with their Breakpoint players ages ago, but we have yet to see any commitment to that promise. Why has that not been 'nipped in the bud'? It is as silent here as it has ever been and maybe, just maybe, that is also why some players feel they have to push said boundaries just to get a simple response because no amount of constructive criticism and ideas seem to trigger anything whatsoever - only the same old "we have passed it along". That gets old after the 10th repetition.
It was clear very early on that Breakpoint was struggling massively, but at no point did Ubisoft reach out except for with faceless surveys. Not once have players post-launch received any sort of insight into the thought process behind the game and its design, the vision behind it, the reasoning behind the decisions that were made. People who have been dedicated to this game since launch and to Ghost Recon as a whole long before that have paid a huge sum of money to support it, far more than most other AAA titles, not to mention all the time and toil invested by some incredibly creative and dedicated community members here on the forums. And this is the sort of support and community engagement they can expect for their efforts and hard-earned money? Locked threads and individuals banned for submitting jokes and giving voice to their frustrations?
It may very well be that some rules weren't respected and I know you community representatives only do your job, mean well and often take the brunt of the player frustrations. But it's also important to recognize and understand the cause of these frustrations. And until Ubisoft show commitment and takes their promises seriously, I don't think these frustrations will change.
Honestly I don't mind. When I first joined the forums the community was in a toxic place. The frustrations had led to an environment which was uncomfortable to be in.
The community team have all worked with everyone to un toxify the community and give a safer space which abides by the forum rules.
When we say we pass things on, we actually do. We write up reports and send on links and screenshots to provide as evidence.
Sometimes we are unable to communicate about things but do our best to ensure that we are still listening. I can 100% feel your frustrations and as long as they are put in a constructive matter without swearing and hurling insults, we try even better to make people heard.
I know as we continue and we don't have the steady communications many of you are after, frustrations will rise again, but as long as we are abiding rules there will be no need for closing threads.
@ubitoon got a great idea to "untoxify" the place, and bear with me its a shocker i know, how about you actually develop an acceptable GHOST RECON game that you put adequate effort and developer time into instead of robbing the long standing fans with some half-baked melting pot of barely implemented ideas. Another thing that could go towards making the community happier is if you were more open on the direction you are taking the game (i know a little late now with support likely ending after OP Motherland) The community is in a no less toxic state its just that they have moved on to better products and stopped complaining to wilfully deaf developers.
On a side note i would like to add, when you are a community representative and the community is unhappy with something you have to expect to take flak its essentially part of your job description as we have nobody else to vent our frustrations to. Also working for a dev like ubi you should expect a large amount of negativity due to the dev practices and recently poorly received, under developed games i mean that would just be common sense more than anything else and if any of your community managers dont like it they should probably seek a different dev to be working for.
So, let me understand this better, if when you reply to a post, you speak the truth in a sarcastic/ironic kind of way and not in a positive, singing Kumbaya and praising the studio and the company, that said reply/response/post is considered Spamming or Trolling?
Communications is a two way street and when you charge for something and don't back it up, or even worse, brake it without so much as an apology for doing so, you are bound to have people with fork and pitches ready for an uproar. The fact that this place is toxic (I see it more as an adult reality) is not because of the members, I hope you do realize that.
Extending infractions just because it suits you or because you don't like the tone of the response or because it goes against the studio doesn't make it a right one but so be it, it is your sandbox after all but know this, getting rid of those who anger you the most will not make this game any better. Also remember, if it wasn't for those that anger you, this game with Gear Score only would be seriously buried right now... Just saying.
Hey!!
No not at all, I actually encourage people to tell us what they do and DON'T like about the game and how they think it could be better. We also encourage people to tell us when something isn't working as it should so we can flag it as early as possible. The thread that was closed tbh was classed as spam/ trolling because it just didn't seem to be doing anything except pick up conversation that would not lead to any productivity.
We do have forum rules though that everyone should abide by when posting :)
They are there for a reason.
Cheers
Ubi-Toon
It's not the community managers fault though. Blame the developers and the higher-ups of Ubisoft. I'm not going to vent my frustrations out on someone who doesn't deserve it or aren't at fault.
We're all still here because we want the series to be better, hopefully if they make another it'll be what we all have been wanting.
Well then, I am literally befuddled as to the why I get slapped in the wrist then because that is exactly what I did... reply to a post with my personal opinion of the game while at the same time trying to help the OP with my personal answer. Was I helpful? I don't really know TBH but I did not see the OP protesting or replying to my post angry or otherwise.
I am not going to lose sleep over it but I do like to know when I am being reprimanded what I did wrong to learn from my mistakes, otherwise, how else is one to learn?
I fully know that I am not the Angel of you guys's devotion and just like most here, can get a bit hotter around the collar but believe you me, if I didn't have the franchise's best in mind, I would be out of here w/o any help from the CMs.
Ubi: *pokes people in the eye*
People: *scream out in pain*
Ubi: "Stop screaming! Your toxicity is making this an uncomfortable place."
With absolutely no disrespect intended to you as a fellow human being T00n, the methods you are using are not wrong, but they are certainly not the right methods and they do more to reinforce the cause of the toxicity. Sadly, it's a lost cause for all involved.
I got a temp ban after explaining an issue, providing evidence of the issue, and having multiple ubi reps misaddress, deflect, and straight up lie in their responses. I had to deal with a whole team of apathetic, ignorant, and obstinate reps to try and get them to even acknowledge an issue Paris created through incompetence. The reason for my ban: I summed up that exact description by using only 1 word "Jack***es"
Here we are a year later, and we get the exact same behaviors and responses from ubi reps... but now instead of simply saying "jack***es" I have to type out every other word associated with the definition.
I've had threads locked for reasons like the subject of this OP. "Unconstructive". The most recent thread of mine that was locked was questions regarding an ongoing issue directed at our newest Ubi rep. The guy who showed up to say "Hello, I'm your new community developer" just to not make a single other appearance or interact with the community at all. Talk about "unconstructive".
It's really no surprise that when Ubi wants to target toxicity, they miss the mark. After all, we've seen how good they are at aligning sights.
It is possible that due to a language barrier that some text might sound more aggressive or toxic as the original writer intended.
It's also possible that writers want to use "common expressions in movies and games" (even Ubi games) and don't realize how offensive it may be interpreted.
But if I were a developer I'd try to swallow harsh and violent commentaries about my product, but I wouldn't accept people writing in my own forum or Discord or Youtube channel that I'm a thief, a soulless bastard, and worse things that I don't have the courage to mention here, using them directly against me (the company).
Not to mention that everyone makes mistakes.
Not to mention sometimes we just go crazy, wake up someday feeling like the account could go to hell, just to regret that in the next day.
Not to mention sometimes people get drunken and write what they shouldn't.
So... I don't know how more constructive I can be than that.
Peace.
What I got from your comment, you pointed out a problem and then they silenced you. If that's what happened, then you could say that, that was "UNCONSTRUCTIVE." It just goes to show that they don't care too, since it's release I've been trying to defend them and trying to give people hope that they'll turn things around, but hearing/seeing all these issues that people have, it's hard to defend and I'm not going to do it anymore. When bipods were announced that they wouldn't be deployable I felt depressed, it sounds stupid but I never go into a game I'm interested in with negativity but I'll definitely point out the issues. It's sad seeing the issues that people are having, I'm not having them but that doesn't mean that the issues don't exist.
watch out. My question was simply trying to understand why they enforce the rules but only sometimes. Turns out they considered it trolling and yet the thread itself which by their definition was trolling is still open and they have participated in it. I am more confused now than when I posted it. I'll probably get dinged again for this. According to their forum rules most of my posts probably violate some rule or another.
I prefer to use the forum to discuss the game and how to improve not only Breakpoint, but the Ghost Recon franchise. I understand the frustrations and resentment that many of the community feel, though, and I think in many ways these feelings are justified by the experience of the last couple of years.
Whilst the tone and style of a lot of the posts are not really conducive to generating a discussion, they do reflect a deeper issue that should be addressed; one of trust and transparency and having no confidence in the feedback process. This in itself is an issue that effects the franchise as the feedback message is quite often getting lost in the feedback frustration. I can't really see any way out of the negative loop we're in without some definitive action from the company, and at the heart of that action has to be some improved communication. Not marketing reveals and tease trailers about content, real communication.
1) An issues list with a status, updated regularly. The studio uses Jira, so publish a summary every week. Let people know they have been heard.
2) Some Dev Q&A with some kind of iterative process that can actually effect decision making. Let people know they have been understood.
3) More information about what is coming, test servers, surveys about what is coming. Let people feel involved.
I actually reached out to the Community Developers about this, specifically about trust and transparency, and they said they'd reach out to the production team. I don't think that is enough, quite frankly, because I think we need to hear from the developers, artists, and writers themselves. I don't know how many of them speak English, so I don't know if there's a big language barrier, but I think Ubisoft Paris' devs have got to communicate with the community.
There's been a lack of trust in the devs for a while now (since Wildlands, really) because they just don't engage. And engagement isn't the occasional Community Team response to a screenshot or video on here or on Reddit. Engagement is doing Q&As with the community, putting out regular official communication regarding updates, interim progress updates on upcoming content, being up front about upcoming content to build hype (as opposed to trying to keep things secret), discussing with the community their vision for Ghost Recon and acknowledging community desires and wishes for the series, etc. And real communication isn't just one of those things. They should be doing all of those things to engage the community, to give them something to look forward to with Ghost Recon, and to have meaningful discussion with us so that we (the community and the devs) can come to an understanding regarding the future of this series. It's the failure to communicate that is really killing this series, and I believe that if they don't start communicating, this series will die.
I'm 100% sure this was passed up the company.
Feedback processing department be like:
https://tse2.mm.bing.net/th?id=OGC.2...6HTf5M%2b8k%3d
I think the Answer is quite easy, IF UBI was to listen and keep us updated, a lot of so called Toxic Posts would not happen. Players are Angry with the lack of correspondence about the game, the never fixed bugs, and things asked for not addressed. Like one of the Main asks is for a Mission Editor!, will this ever happen a yes/no question. UBI has had a long time to address problems, some which are easily fixed.
It goes to show players like the Game, but want changes, before they abandon it.
You all have completely valid points and I understand, but please understand from our side.
We work with communities across different games and we tend to be a lot more relaxed within Ghost Recon as we understand the frustrations about things.
Realistically we should be applying the forum rules in the same way across all brands but we are more relaxed with you all as we have tried to build relationships with some of you.
Crock as for your questions that you asked our community dev, I put them towards him but he is really snowed under with work right now so I will approach them again, or answer them on his behalf. They were not forgotten about and I was going to open a new thread with his answers.
It is thanks to all of you that updates do keep working their way into the game and we hope to continue to do this.
I think in terms of communication we will try harder to get answers for things. Afterall, we represent you ALL and we do NOT want it to feel like us and them. We are one team!
Mine too! :p
Occasionally there’s bickering between forum members, (Okay! Maybe more than occasionally) and there are also rants from which it’s rather hard to abstract the actual point and there’s also a fair amount of sarcasm and the odd joke at Ubisoft’s expense, but amongst all of that is a mass of genuine feedback and superb ideas. And the people here genuinely care. You only need to look to the charter for that.
And yet the last team mate update might as well have come with a video of the devs toasting marshmallows over the burning poster. I’m sure it’s not as bad as that, (at least that’s still my hope), but without any reassurance from them what else are we to think. As you say there’s still no communication. It’s no wonder frustrations are high.
Also to #UbiToon, I’ve said before that I’m a fan of yours. I think you do a great job and your communication is a world apart from the company you represent. However, I disagree that the forum was a toxic place, at least between forum members. The vast majority of toxicity was and is directed at Ubisoft as a company and whilst you do a good job, they just aren’t giving you the tools you need to really counter that.
A vast amount of players did tell you what they hated about the game and here's the proof. https://forums.ubisoft.com/showthrea...point-offline! That message was ignored and we were told that nothing would change. So either Ubisoft is listening or they're just pretending because I don't know how much louder an audience can be when they go as far as getting over 9k people to sign a petition only to be told NO! OFFLINE MODE WILL NEVER HAPPEN.
https://www.change.org/p/all-ghosts-...g=en-UShttp://
As a result of always online, I and several other players across the world have lost our save data and it is very likely that the majority of us will not be able to get that back. I've been waiting since last week to receive my save data and it is going on week two since I've played the game. As one community member stated do not start a new game or you may risk never receiving your save data as it may get overwritten. I believe that is what support is waiting on me to do is start a new game only for them to say, "we tried to retrieve your data but since you started a new save file we can't retrieve it." However, I haven't played the game since the server outage.
On another note, @Ryo_Hazakihas a thread over 50 pages https://forums.ubisoft.com/showthrea...Gameplay-Ideas with suggestions from himself/herself as well as several other community members adding to things that could make the game better. I highly doubt any of those ideas have been incorporated into the game since release.
there's a very popular download service where anyone can find a BP version that runs without internet - I haven't tested it myself, I will not, and I don't encourage it because such downloads usually contains viruses, but I also know that such downloads don't connect to the online services for obvious reasons, and the game runs pretty much the same, probably without coop, pvp and raid.
Point is, I'm just using it as evidence that hackers are capable of making the game offline. So telling me the company is not capable of doing so is unacceptable. But I do understand the fact that they DECIDED to, and that also doesn't mean that we are supposed to like that decision.
I just ignore Ubi-Shills that try to defend the game always being online. As I said previously if a vast amount of people request something and one of their key marketing points was that they LISTEN then offline mode would have been the top priority. Although, I have internet sometimes fluctuations in my upload speed causes issues with games such as GRB. I could understand if it were Warzone or Fortnite because those are truly online games. This game offers solo play which may have some ties to online components such as faction missions and raid events but other than those two things the solo experience should not require an online connection nor should getting to the main menu require that. Most of us know that is just DRM. It makes absolutely no sense to have to log on to play solo.
Thanks for the reply, mate.
Yeah, I'll be avoiding the hacked version.
I agree that the online requirement shouldn't have been a thing, because sometimes you can have connectivity issues but you also still want to play the game. And absolutely, I'm not saying people should like their decisions, everyone is entitled to their own opinions.