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payment error
hello, im form algeria and i tried to buy for honor standard edition from ubisoft connect stor. i used visa paysera card And it has enough balance to buy.
when i try to buy i resive this error messege:
"ORDER FAILED
Therefore, your order couldn't be processed.
Don't worry, nothing was deducted from your account.
Here's what you can do:
- Contact your bank to see if the problem is on their side (e.g: maybe your transaction limit has been exceeded)
- Or try again using a different payment method".
i contacted my bank support and they telling me my visa card is working OK and i have no probleme on my card.
so now please i want help on this probleme
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I'm going to go ahead and moved your thread over to Support.
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Hi Fouad.02,
To help us take a look into this for you, please speak with a Support Agent through one of the channels below:
They will be able to provide you with advice on this.