the starlink spaceship not detected
yesterday, I bought Starlink battle of atlas game (Nintendo switch). I followed the instruction of assembling the spaceship to the joycon but it is not working properly. the character is detected immediately when I inserted it, but the spaceship was not. you need to move it many times to work and after while it stops to work again.
I returned to the shop, they advised me to contact the Nintendo website and report of error in this part. but I did not find anything useful there. there is a video advised to remove all weapons and wings and reinstall them again, but that what I tried to do many times without any benefits. any advice?