JD Controller does not pair to JD2021 on Xbox Series X
Hi!
This is a joke...same Wifi network, internet works on both Xbox and iPhone (actually tried on multiple) and this thing does not pair no matter what. The code is displayed on the screen, entered into the phone. Nothing. Rebooted router, iphone, console...NOTHING, ABSOLUTELY NO WAY TO CONNECT.
Absolutely 100% sure both iphone and console are on same wifi, same IP segment.
What is happening!?
Cant Connect Phones to Xbox Series X
Ok ive tried everything and i cannot get it to work. I tried it on my ps5 and it worked but no camera support !!! like really! Anyone else having issued connecting to the game thru xbox?
I've got the same problem
Hi
I submitted a ticket and the screeshots yesterday and was told that the IP addresses were different so I wasnt on the same network. This is nonsense. The IP addresses asked for are those of the phone and the Xbox Series X on the network and have to be different by definition.
I can also connect to the console as the Xbox remote and can control using that method so it cannot be a network issue (as that proves that both devices are on the same one).
I have an exceptionally disappointed 8 year old who cannot play and via chat it was implied that this issue was not known. It clearly is by the volume of queries on here alone.
Is there any timeframe for you being able to resolve this please - as at the moment Just Dance 2021 is a very expensive coaster in my living room.
I found a VERY BIG BUG :) in your JUST DANCE CONTROLLER APP
I sent this email to your android support, based on google play contact details..
To: android.support@ubisoft.com
Hi Guys,
I'm working at a Mobile Operator and we are using a many-many app to test some things under android.
This is a typically wrong android programming step:
Basically every mobile phone is using the default APN connection toward the world. Primary IF.
But if one mobile phone connected also to VoLTE, the phone is using a dedicated interface to connect to the VoLTE services. This is a secondary IF (interface).
At this time the device using 2 mobile IF and 1 WiFi IF.
But your JUST dance app would like to use the VoLTE IF to connect the "Just Dance Cloud", not the relevant WiFI IF.
But If I'm set my device 2-3G only (not using 4G, which is necessary for VoLTE, default: 2-3-4G automatic), the device connected immediately to the game.
This is unstable working method, because sometimes working under VoLTE sometimes not.
This is not individual problem with your APP, many other android developing team make this mistake.
If possible please correct this wrong working method in your APP.
As I read the evaulations in the Android Play: many-many subscribers experience similar connection problem with the JD Controller.
Br,
Tom
My device: Samsung Galaxy S10+ with Android 10