hai, i wanted to play just dance 2020 but it doesn't work. I have an iPhone and the Just Dance Controller app turns it off all the time. can this be made quickly?
Printable View
hai, i wanted to play just dance 2020 but it doesn't work. I have an iPhone and the Just Dance Controller app turns it off all the time. can this be made quickly?
Known issue. Ubisoft pretends to be working on it. Do not know if it is true.
I hope its true!!
There are lots and lots complains in the forum and in the app store review.
In the app store they don't react on the comments.
Here they say please provide more details and we will look into it. The game is useless without the controller.
correct I have read it, I hope there will be an update for the app so that we can play it with our phone.
Hi, folks!
Sorry to hear that you are encountering this issue. We are actively investigating this issue and are gathering further information from affected players. Can we ask that you each create a support ticket HERE.
Within that support ticket please give a brief description of the issue and feel free to link this forum thread. Also please include a video showcasing the issue if possible and also a series of steps that you have done when you have started the game.
Once we have this we can then pass it to the game team to be added to the ongoing investigation information.
Thank you and apologies for any inconvenience caused.