I bought far cry 5 gold edition at epic games, but I can't find far cry 3 classic edition in the library. Help me please?
Printable View
I bought far cry 5 gold edition at epic games, but I can't find far cry 3 classic edition in the library. Help me please?
Hi there, welcome to the forums!
I'm sorry that you haven't got Far Cry 3 yet. Please allow 7 days for the entitlement to be added on your Epic Games library.
If it still isn't added by then, feel free to update this thread and we'll certainly investigate further for you!
It's been 7 days since my Far Cry 5 Gold Edition purchase and Farcry 3 hasn't been activated on my account.
Could somebody please look into this?
Hi, I am also having the same problem - I purchased Far Cry 5 Gold Edition on Epic Games Store on 17 May (so 5 days ago) and Far Cry 3 Classic Edition still isn't showing up in my games library. I'll give it another 2 days but am watching this thread in the meantime...
I bought the far cry 5 gold edition on epic games store 8 days ago, but I also can't find the far cry 3 in my library. I contacted with epic games customer services, but they said "Season pass of far cry 5 gold edition doesn't include the far cry 3. please check the description of far cry 5 gold edition." What shoud I do?
Estou completamente decepcionado com a ubisoft e com a epic games Store simplesmente todas as lojas que tem o far cry 5 disponível não existem problemas em resgatar o far cry 3 Classic Edition em sua conta , agora os 2 tanto a epic quando a ubisoft estão se negando a entregar o jogo que é nosso por direito , simplesmente as 2 empresas se merecem , e é uma pena é muito triste ver que a ubisoft está fazendo parceria com uma empresa tão porca como a epic games , não recebi meu far cry 3 até agora
Hey there folks.
If you've waited for 7 days for them to add the game and you're still missing Far Cry 3 from your library we'd then recommend reaching out to Epic Games support to discuss this.
Could somebody please look into this?
Hey there.
Unfortunately we're not able to offer Portuguese language support from this forum but I assume that you're encountering the same issue as above. Please let me know if that's not the case.
I contacted Epic support and these were their response:
In this case, I kindly need to inform you that at this moment, the different editions of the Far Cry game are sold separately. The Gold Edition promotion includes the game, the Digital Deluxe Pack & the Season Pass which includes 3 new experiences.
Hi player,
We appreciate your comprehension on this regard.
For further information you can check the link below:
https://www.epicgames.com/store/en-U...5/gold-edition
I tried over 3 emails and that's all i got from them. Not sure what to do.
same problem here, will watch this thread for updates
It appears Epic have modified the listing as it did originally state Farcry 3 was included in the description.
It's clearly included in the Season Pass seen on the Epic Game store (which comes with the Gold Edition)
https://www.epicgames.com/store/en-U...validated=true
I'll be pretty upset if Epic decide this shouldn't be honoured. If a game includes a Season Pass, it should include all the features included in the Season Pass!
Sorry, this is the correct link to the Season Pass on Epic Game Store
https://www.epicgames.com/store/en-U...-5/season-pass
I reached out to Epic Games Player Support about this on Friday, and instead of saying the Far Cry 5 Gold Edition/Season Pass doesn't include Far Cry 3 Classic Edition (as they've told some of you), this was the response I got:
"We're sorry that you've been unable to access Far Cry 3 after your purchase of the Far Cry 5 Season Pass. Due to current system limitations, we are manually granting Far Cry 3 to players on a weekly basis on Monday. If you do not have the game at that point, please don't hesitate to reach back out to us."
It's now Monday 6:47pm and I still don't have the game in my library, though...
I purchased Far cry 5 gold edition from the Epic store 11 days ago (Friday 15th of may). Waited for 7 days because it would be added manually within that time, then waited another 3 days because its supposed to be added manually on Monday every week (according to 2 posts here).
Now its Tuesday, 11 days since my purchase and still no sign of Far cry 3. I created a ticket on the Epic store and am awaiting a reply. But would appreciate if Ubi support could give some update on the situation as well.
"Hey
I have actually bought far cry 5 gold edition on Epic games store.It's showing that I own the base game and gold edition but the season pass and dlc's are displayed unavailable.when I have visited uplay launcher,owned dlc list included almost all dlc's and even season pass is listed but
far cry 3 classic edition is not present in the list, which is included in season pass.Also adjacent to this list it is asking me to purchase season pass,I don't understand. Can this be fixed?"
This was my Epic games ticket discription.
I still didn't hear back from them,it has been a couple days since submission.
Epic has actually been very quick to respond with me, I've emailed them 4 or so times about this issue and they've always got back to me the same day, though that isn't to say it hasn't been an incredibly frustrating process.
After telling me that the game will appear in my library on Monday (it didn't), I emailed them saying that the game hadn't appeared in my library so I still couldn't download it.
Their reply? "Let me inform you that you will have to download the game."
:nonchalance:
So after reiterating to them that I was unable to download the game if it's not showing in my library, they simply got back to me with "We’re investigating your issue further and will contact you when our research is completed, or if we need more information."
I wonder if anyone on this forum actually had the issue resolved for them on Monday, because they seem to be making out like it's something unique to my account when it's clear from this forum that it's affecting at least several people.
I really don't understand why Ubisoft can't step in with an update on what's going on seeing as it's a uPlay game so Epic is essentially just acting as a proxy for Ubisoft's own storefront here...
Far cry 3 showed up in my Epic library after a restart of the Epic client just now. (Restarted the Epic client multiple times today and just now it showed up)
Same as @Aevalon
I have the game as well
Thanks for the heads up, just checked and it's not showing for me too! :D
Of course I meant it's now showingQuote:
superkick2sweet
Thanks for the heads up, just checked and it's not showing for me too!
para mim aparece para pegar de graça na loja, mas quando tento pede para colocar chave de ativação. Pelo link do suporte diz que a promoção ja terminou.
para mim aparece para pegar de graça na loja, mas quando tento pede para colocar chave de ativação. Pelo link do suporte diz que a promoção ja terminou.
We are only able to assist you in English on this support channel. Would you please be able to translate your question for me?
Alternatively, you could create a support ticket and choose your local language from the drop down menu in the bottom right corner.