Controller not pairing with PC
Hello,
I recently bought a JustDance 2017 pc version. It seems to start but it does not pair with the controller on my phone. Note that both PC and phone are connected to the same network. When I initiate the game in the computer I get the following message: "There was an upload error or connection issue with Ubisoft Network. Please check your connection and retry in the Uploads screen." My phone app says: "We are unable to connect your smartphone. It seems that something isn't set correctly."
I have tried the troubleshoot tips from Ubisoft costumer service.
Is anyone familiar with this issue?
Thank you,