Updated May 12th:
We are still working on these issues, I will keep you updated as it progresses.
Updated May 12th:
We are still working on these issues, I will keep you updated as it progresses.
Updated May 19th:
We are aware that you are still experiencing connectivity issues, we are still working on these and appreciate your patience in the meantime.
Updated May 26:
We know this is an ongoing issue, I'll keep you up to date on a weekly basis.
If you experience these issues send us your account details so we can investigate further.
Updated May 29:
We are making back-end changes and would like your feedback over the weekend to hear if the situation has improved.
Thank you very much for your patience.
Updated June 11th:
We've heard reports that this has improved for some of our players.
Please do continue to report these issues to us with as much information as you have.
We also made a post here to provide you with insight on what information is useful to us as we investigate, I will post it below:
Updated June 26th:
We are still looking into these reports, please do use the post linked above to see what information we need in order to continue to investigate these issues.
Thank you for your patience.