Originally Posted by
Ubi-Raziel
Hello! First of all I'm happy to see everything is working now, that is great to read.
I'd also like to apologise for how you feel this support thread was handled. I'd like to be clear that although we may feel scripted with some of our initial responses, this really is not the case, we're just trying to get the base steps covered.
There are of course many different connectivity issues that a player may face, however they usually drive from the same sources, such as network restrictions or conflicting software. If the issue remains and as the discussion develops, that's when we more openly tailor steps to your experience.
I hope that helps reassure you a little, I didn't want you to feel as though you were being given copy-paste answers.
All the best!