You guys really need a reset here..... big time
Love the scenery, good changes in adding the asset library and overall positive on upgrading gear. BUT, right now this game is just a hot mess and I like others are just going to go play something else until all this gets straight.
Issues with Control Points, can't match make now, Bullet sponge enemies when that was one of THE VERY THINGS you said was being addressed in D2 (and it was in versions prior), armor is meaningless, skills are way underpowered STILL, have 1 million armor but die in two shots.... have 600k armor and die in two shots..... have 300k armor and die in two shots....
honestly, you really need to just back the bus up to a previous version of the game and start over making smaller changes, then testing on PTS first, then roll it out globally. Honestly folks as a senior manager in technology your team right now is doing everything wrong and every attempt you make to make the game better is making it much worse. You guys need to go grab a frapichino, sit in the conference room with the door shut and all of the dev team in there, then whiteboard out everything that is broken, set a priority list, and then come up with a set plan for instituting changes.
Then announce that all to the user community and go to work fixing this game. You have created such a great game shell it is a shame to see this go to waste but you are on the brink of losing even the very hardcore of us who have enjoyed it for so long from D1 to D2.
And while you are at it we NEED to have two things we can reroll on a piece of Yellow 40 gear not just one. That plus the new gear 2.0 would be perfect.