Thank you for passing it along. I completely understand it's all support can do. Please know that I'm not frustrated with you guys at support about this. I know your job is very scripted and your just stuck in the middle, relaying info back n forth. I'm sorry they're telling you it's working fine when, in fact, it is not.
This issue was not happening during season 3. Not long after the update, back on 12/16/19, I mentioned the problem in the season 4 thread https://forums.ubisoft.com/showthrea...h-Pole-Updated as well as again, on 12/26/19, in the same thread. I play way more MP than a lot of ppl, so of course I noticed it not behaving correctly and tried to warn them about it as soon as I realized these tracks were getting stuck and not being rotated/randomized. Perhaps I should of just started off mentioning it here in support, but I was being hopeful that the ppl in charge of handling mp, or at least someone on the team, would've read it and made the appropriate changes not long after knowing about it. This was/is not the case and I realize that now. The amount of ppl I've seen in MP has dropped drastically over the course of season 4 and I'm sure this is one of the things, as well as the points situation, that is behind the drop in players.
About my recent observations involving one particular player that has been playing a lot of mp in the month of Feb. Yes, it does change up, but only every once in awhile. Like I said, 90% of the time it's only been those 3-5 tracks we get stuck with. It's really odd to tell you the truth. Like for example, the night after I posted my last comment we had multiple sessions with normal track selection, but then just 2 nights later we only get 1 session with other tracks and then it's back to the same bs tracks for 2 sessions in a row. I know it would've been more sessions, but I'm not playing anymore under these conditions. I'm losing out on being able to race against my friends as well, because they have even less patience with this nonsense than I do and have already said they won't be doing MP until the season actually starts. We don't have private MP on the Switch, so it's not like I can avoid the main lobby and setup somewhere my friends and I can race. I have to brave the lobby as is and hope that, if I even find someone trying to race, they're not going to cause those tracks to loop. The problem is that it's almost impossible to avoid low ranking players in the main lobby and when they're in the lobby it ruins the session for all involved. The only solution right now is to just stop playing and trust me, it's exactly what ppl are doing. It really is a shame that an online game doesn't even have MP working correctly or are taking the steps to make sure they don't lose more players. It seems like all they have to do is tweak the MMR settings and this will be fixed. I just can't understand how things go from not working in season 2, they fix the track rotation at the end of season 2, season 3 tracks work perfectly and then come season 4 it's back to the problems with tracks not rotating again. How did they fix it and then break it again, all while saying things are "working as intended"?
It's almost whatever at this point. They def know it's happening, but I guess just don't care enough to fix it. No amount of frustration from me is going to make this right. It's up to the team to make sure they do the right thing. There won't be many left playing the game tho if things keep going down the path it's currently on. I've already noticed most of the regulars in the lobby are barely around these days, if around at all, and I'm not far behind them if this keeps up.


