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Im having the exact same issue, the support on the chat isn't any help, did you find a solution somewhere else?
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@M4RHUN I'm having the exact same issue. In my case, my Far Cry 3 account still has my older username and I bought FC5 Gold Edition after changing my username. The game recognizes my current username as a foreign account and therefore the key is invalid because is supposedly already redeemed on my main username.
The only "fix" for this issue would be getting a new Deluxe Edition key from Ubisoft themselves or for them to change your in-game Far Cry 3's username to match your current username.
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I have the same problem with no dlc missions appearing on the map. This is insane ubisoft