UE Stash Space update - I got a refund
Hi people.
Firstly, I created a new account for this post.
Secondly this was a paypal refund
I'm sure a lot of people are familiar with the Ultimate Edition, "Additional Stash Space" controversy from a few months back. Things have mostly died down about that now.
At it's height I was saying that I thought I would be entitled to a refund due to misrepresentation of the product I was buying. More specifically that I was not informed of the change in description of the "additional Stash Space" feature and given an opportunity to refund. Because I was never informed of the change by ubisoft then I was entitled to a refund until they inform me.
I decided to let things play out. I don't need the money, and if the game was good enough I'd probably let it slide.
Well now I know how good the game is, and I've made some predictions about how good it can be in the future and I've decided to rescind Ubisoft's pass.
After a couple of weeks of exchanges with Ubisoft support, where I requested a partial refund, I had to move it up to a paypal dispute.
I made my case, uploaded some of my email exchanges and some other material as evidence, then after a couple of weeks the case was decided in my favour.
To be honest i was a little disappointed that Ubisoft didn't respond. I'd have preferred a response and no refund, over getting a straight refund. Would have been interested to see their reply. In my ubisoft support exchange they mostly ignored the harder questions, but they'd have to give proper answers in a paypal dispute I reckon. Maybe I could have gotten them to lie about it :D
https://i.imgur.com/xGHj3t3.jpg
https://i.imgur.com/NRspvFT.jpg