Caveat Emptor when buying from Ubisoft.
Hello, all.
Thank you for taking the time to read this.
I purchased Far Cry New Dawn on February 16th. It is now May 23rd. It has taken this long to get an answer to an issue from Ubisoft. Despite five plus CSR's responding to the thread, despite it being the top of their tech support forum for FCND for over two months, it took till today to get an actual answer to why we cannot play with the same friend we played Far Cry 5 with.
Here is that answer.
"Hi everyone, thank you again for your continued patience. As my colleague UbiGabrinth explained we are fully empathetic with the situation and understand your frustration.
We have finally received an update from the production and development teams.
To avoid potentially affecting the quality of the cooperative experience for our players, we will not be making any changes to New Dawn’s co-op mode setup.
I certainly appreciate this isn't the outcome we were looking for and I do apologise for the inconvenience this has caused."
Two months to get told no, go screw yourselves. Your ping is to high to play this game with your friend. Whom you played Far Cry 5 with both during and AFTER the release of New Dawn. It is decided automatically by Ubisoft with no option to deal with these mythical 'problems' which, for some reason, have never been an issue in playing any other game with said friend.
Ubisoft has displayed no respect or concern for their customers and an abject lack of customer service or responsibility taken for their mistakes.
I will no longer purchase any product involving Ubisoft. I do not expect this to result in much, but if it saves one person the trouble those of us affected have been through, it's worth it.
Take care all.
P.S. This is in no way, shape or form meant to be derogatory towards the CSRs, who I am sure have tried their hardest to get us an answer. They dealt with us fairly and respectfully despite our sometimes fraying tempers and we recognize that they had little autonomy in this regard. Thank you for their efforts.
P.S.S. https://forums.ubi.com/showthread.ph...kWorm-2cea2bdc the thread for any interested.