I made a purchase that was for the $4.99 pack, i havent recieved the diamonds and the game keeps disconnecting me from the servers and telling me they are offline
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I made a purchase that was for the $4.99 pack, i havent recieved the diamonds and the game keeps disconnecting me from the servers and telling me they are offline
I've had a ticket since May 8th. So frustrating.
You might want to get used to waiting, opened a ticket on Jan 9th and still haven't gotten my what I purchased and still kicks me out after about 30 seconds telling me the servers are offline..You can see a bunch of people who have been affected in another thread of the same issue and they are still charging people for diamonds and packs and not fixing the problem.
If you are still within 14 days of purchasing the content get a refund from microsoft/sony and forget all about Ubisoft, they don't care about their customers at all!
Prove me wrong Ubisoft and fix this issue!
i Just bought the starter pack and i'am having the same problem where it is saying air mech servers are down what can i do to fix
I'm going to give you the same advice I'm giving everyone. Get a refund if you are within 14 days of purchase and then never buy another ubisoft game again. I've opened a customer support ticket on the 9th January and I've yet to receive the items I've bought and still can't play the game. Ubisoft don't care about you, me or the many others that have been afflicted by this. Instead of taking down the items to purchase they are still selling items that not only do not get delivered but also glitch the game so you can't play it. Do not get caught like me thinking they give you your items, they will take your money and not give you the items you paid for and they also won't give you any compensation. Get a refund now!!!
I'm not sure as I play Xbox, It's not really the same instance as many of us who make a purchase breaks the game but you not being able to connect to your friends is a good enough reason to me. The only way to make these guys listen is to hit them in their wallets and the more money that they don't get hopefully makes them fix this game!