Request for profile wipe-out
Hello,
five weeks ago i lost my entire game progress on regular Xbox One. I also started a topic on this: https://forums.ubi.com/showthread.ph...-Progress-lost
I contacted ubisoft support twice without any success. Both times i got a reply, but those were only standardised replies like "if you still experiencing this issue, please try troubleshooting advices" etc.
I addded further information to my case and never heard anything again.
The only thing i want to know is: Is it possible to get a complete profile wipe-out so that i can finally start a new game again?
To make it clear, it's nothing i can fix locally because each time i start a new game, the data will download/sync from the ubisoft servers again.
Thanks in advance,
Eevan80