I played the remastered ToKW for the first time last night on PS4 pro and had exactly this happen to me. I tried everything suggested but every time it still froze on that cutscene, so I had to do what CentaurAsh said and skip the cutscene before it froze, then look it up on YouTube to see what I missed.
Honestly, it’s unbelievable that after a year of Ubi being aware of this issue, they still haven’t bothered to patch a fix for it! Showing an absolutely disgraceful lack of care or support for your customers Ubi - you were clearly more bothered about your latest IP and just wanted to get this remaster out the door to tick a box for the season pass holders, and then you’ve left it to die.


