Hi!
I got a big problem with this game. When the game ask me to upgrade Prosperity to level 3, the game shows me two videos. After the second video, it appears a black screen and I can't do anything else.
Please I need a solution.
Thanks.
Printable View
Hi!
I got a big problem with this game. When the game ask me to upgrade Prosperity to level 3, the game shows me two videos. After the second video, it appears a black screen and I can't do anything else.
Please I need a solution.
Thanks.
Hey there thanks for the report!
Does this persist after power cycling your console by leaving it unplugged from the wall for a few minutes?
No, i did that and it didnt work. Do i have to start my game again? Please I need a solution ive been having this problem for days now.
Hey chicabits,
Do you get any PS4 error code when this happens?
No error. If i have it, I would put it right here. Its very sad that I can't do anything else. What do you recommend?
Let me know if the steps in our PS4 troubleshooting guide help with this issue.
Have you tried skipping the cinematics? Maybe that helps.
I try everything from skipping the cinematics to do all the troubleshooting things. This is frustrating I cant do anything. Maybe do i have to start a new game? Thanks
Hey chicabits,
Are you able to record a video of this happening? Also, while it may be difficult, do you know if this issue happens on another console or profile?
I got one video with the problem. Its here and also I send it to my support in Spain.
I dont have another console. And if I did this in another profile there wont be the same game data so I wont do 8 hours of the story to check it.
https://youtu.be/BkPRYLl2ZsQ