I really thought the problem on my side, spent quite some time why the heck it is giving me errors while i can properly log in my phone. Hope this get fix soon
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I really thought the problem on my side, spent quite some time why the heck it is giving me errors while i can properly log in my phone. Hope this get fix soon
Still having this issue, I thought that this problem is just for me at first, but turns out many people are having exactly the same problem!!
what to do :confused:
same issue, good thing I didn't buy a sub yet =/ kinda disappointed that we only get to play the couple of songs we got with our purchase and we don't have any other just dance games to try the linking..Dear Support, any ETA on a global fix on this?
Don’t bother with Tech Support. They’re dumb as rocks. They wanted to troubleshoot everything with my network even though I told them that according to their own forums this is a wide spread problem. But I played along and did all that they asked which consisted of setting up DNS on the switch and putting it into a DMZ. After all that I still get the errors. It’s clearly on their end.
Bought the Game today, same failure... tried 10000 Things to log in but no way
I have today off from work and went to five different stores so I could pick up Just Dance 2019 to play with my sister in-law tonight, she's so stoked. Unfortunately, a vast majority of the songs she wants to play are all on Unlimited. I created an account on the computer since I was unable to do so using my Switch, which is especially odd considering the network connectivity is fine enough to purchase games from the Nintendo eShop...
This is incredibly unfortunate. I honestly have to say, I will never buy an Ubisoft product again, unless this issue is resolved today. I understand if this is a new release, but this has been out for long enough to not be an issue. Days off don't come so often, so when we get them and waste them trying to troubleshoot your products, frustrating is the nicest way to put it.
Sincerely,
A Potential Future Never-Ubisofter
So Nintendo just refunded me my money. I just did an online chat with them and explained everything. It’s of course not their policy to issue refunds but in this case we obviously bought something that is not working as advertised.
Lucky. Im happy with my retail Version. I can use it on my table for my coffee.
Good Job ubisoft. After 3years of Rainbow Six works now 75%
Maybe Just Dance in 2022 too.
Same issue here. A lot of people on Twitter contacted UbisoftSupport about this in the last few hours and all they receive is a troubleshooting link. They sent me a DM saying "We have no further information at the moment, however, the team are looking into this.", although the first report has been sent around 24 hours ago. Looks like they don't care, I'll try to get a refund as well in case it doesn't work in the next few hours. It's clearly not our fault.
This is infuriating to know this has been broken for two weeks. I wasted so much time yesterday trying to get this crap to work only to find out it's not my fault!! How has this not been fixed yet!?