Got "order failed" - bank informed me that the payment was accepted
As the title says, really.
Happened when trying to purchase AC Odyssey.
I expected it to be a simple case of "transaction failed, no problem, you won't get charged" kind of thing, as stated in Ubi's FAQ. However, I was told by my bank that Ubisoft ACCEPTED the payment, which turns this into a somewhat alarming situation (for me anyway, of course). My bank claims they can't do anything and that I will need to deal with Ubisoft.
Already opened a case with support AND contacted them via Facebook, but in all honesty I'm not holding my breath...
Any input you guys might want to share?
Thanks in advance.
Got same but with growtopia how to fix?
Quote:
Originally Posted by
DerSpiegelmann
As the title says, really.
Happened when trying to purchase AC Odyssey.
I expected it to be a simple case of "transaction failed, no problem, you won't get charged" kind of thing, as stated in Ubi's FAQ. However, I was told by my bank that Ubisoft ACCEPTED the payment, which turns this into a somewhat alarming situation (for me anyway, of course). My bank claims they can't do anything and that I will need to deal with Ubisoft.
Already opened a case with support AND contacted them via Facebook, but in all honesty I'm not holding my breath...
Any input you guys might want to share?
Thanks in advance.
.