Its almost impossible for me to play a mp game now since update. It freezes when im finding a match, or loading a map, downloading a map. It freezes all the time I cant even play the damn game! Please fix this
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Its almost impossible for me to play a mp game now since update. It freezes when im finding a match, or loading a map, downloading a map. It freezes all the time I cant even play the damn game! Please fix this
Please sit tight while nobody looks into this issue. Thank you for your patience
Hey there, sorry to hear that you're experiencing freezes. Can you try clearing the cache on your Xbox? To do this, unplug the Xbox for two minutes. Let me know how it goes!
Thank you for responding. The unplugging did not fix the freezing......but its not a "complete" freeze. Let me explain...
For instance, just noe i loaded into a MP lobby play suggested maps. And the countdown from 40 seconds started while maps are being picked. Well the timer froze at 22 seconds, but the backround screen is still scrolling. The music is still playing. However i cannot move the cursor up or down left or right. The people in the lobby who were talking, i no longer hear them nor see the little speaker icon next to their name moving as when it does when someone is talking.
I reset the game and this time i go to browse multiplayer maps so i can look at my created maps to see how the ratings are doing...... The yellow highlighted cursor froze, but yet the background is still scrolling and the music is still playing.
Other times when i get into a lobby and start to download the map, it stops downloading and feezes at random times, even 100%, but i rarely make it to the actual game.
As im typing this which took me about 5 minutes from my android, the timer is still stuck at 22 seconds. So i wonder if everyone else is stuck at 22 seconds, or are they playing the game and im the only one sittinf here with this problem?
Hey,
Can you please create a case on the support website and provide a video of the issue?
Thanks