I got butch ban today for no reason. Never cheated once. A lot of other people too. Please fix - DEVS!
Game name is justinman114
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I got butch ban today for no reason. Never cheated once. A lot of other people too. Please fix - DEVS!
Game name is justinman114
Hi. Why was I banned? I play for 6 years without cheats!. Error? PS the Game is installed with Google play.
Playing more than 5 years, login nearly every day, downloaded from Google Play, not cheating. Fix it or I can't play.
You can add me to the list of those who have played by the rules for years and wrongfully accused of cheating and banned. I tried getting help through support to no avail. For a cheater I have a pretty poor leaderboard standing. I've accumulated a few diamonds and a bunch of coins but that has all been from playing for so many years. Maybe this will get fixed before everyone gets caught up in this bug.
At first I was wondering why I was banned, but it appears I'm not the only one wrongly banned. Please repair and allow access to my account. Thanks, Rob
I bought a new phone, installed the game and banned out, what should I do?
Are you serious? IS this teh way to treat a loyal and paying customer???
https://vq9atg.bn.files.1drv.com/y4p...led.jpg?psid=1
Im using an apk and to be honest I dont care about leaderboards, infact I have a legit account that I have years of progress in. I just wanted to have fun and max out all my bikes for ****s and giggles, I don't understand why you people need to completely block the game?
Hello there, can you please check my situation cause I've been playing nicely for more than 4 years and when my phone updates from android 9 to 10 I get butch banned with the dark background, please help?
Soy Andres GTi piloto de carreras compre un telefono Samsung A51 y para mi sorpresa que desinstale el juego de mi P20 Lite para traspasarlo en mi nuebmvo Movil lo intale y le dije que sincronizara mi cuenta.. Porque no bloquean a todos esos hijueputas hackers que vuelan y tienen records de pista cuando no es verdad o a todos esos malditos pilotos que se llaman guest que son tramposos usan hacks de monedas y de gemas.. Llevo jugando desde hace unos 5 o mas años y me van a bannear porque cambie de telefono me arreglan ya esa mierda porque yo he pagado paquetes con mi dinero o devuelvanme mi dinero para no entablar una demanda en mi pais contra ustedes Andres GTi espero una solución pronta no sea tarugos.
Delete the game and download it from official appstore. Sometimes downloading it from backup can cause it to become screwed. Sometimes unbans your account. Hope it helps
Hello everyone,
If you wish to appeal your ban, or discuss it with the team, you can contact the mobile games team via our support site here. Before doing so, please do try the troubleshooting recommendations made throughout this thread, in case your ban is simply the result of a visual error, or an invalid version of the game being installed from an unauthorised source.
Please bear in mind that contacting the team carries no guarantee of further information about the ban's reasoning being provided, or the sanction being removed, and if you are confirmed to have breached the EULA, your ban will remain in place.
Hello captain
So I've played the game for quite a while and I really enjoy it. Then for a month or two I didn't play the game. Today I tried to play again but find that I have been banned? I have downloaded the game from the google playstore and nowhere else and have done nothing that violates the user agreement etc. I doubt I will get any help regarding this issue but if there is someone still here who could help I would be very grateful. I do love the game and it's sad to be falsely banned for cheating.
Thank you.
Hi.
I logged in to the game this morning and apparently I was just banned. I don't know why I was banned. I never downloaded the game from unofficial sources or tried to cheat. The ban message says that I was banned for using two phones, or something to that effect. By the way, my IGN was ARG468, I believe, but I'm not too sure because I can't check it now.
I created the account almost 6 years ago and played for some months. I never played since, but about a month ago I got curious and decided to download it. I started playing without an account, I didn't create one or log in to my old account. But about three weeks ago, I logged into my old account. I lost all the progress I made in those weeks without logging in and reverted to what I had 6 years ago. I've continued to play and now I got banned. Admittedly, I did change phone about 3 years ago, but I don't understand why would that not be allowed.
Another weird thing that happened was that, about three weeks ago, already with my old account, I played in the midnight circuit. The problem was that I intentionally did bad in the run in order to make it easier to complete the mission of going up in the ranks (it was my first time playing). But I never got to play again, and I've never been able to play in the midnight circuit since. I never thought much of it at the time, but now looking back, it may have something to do with the ban.
Again, I've never tried to hack or cheat, I'm not a cheater. I don't know why I was banned and I really would appreciate some help to get me unbanned or, at least, to know why I got banned. Also, sorry if something was difficult to understand, English isn't my first language.
Thanks.
Dear developers, I have been making game purchases for a long time. The game was installed on a tablet. When I installed it on my phone and logged in, I got a ban because I played on both devices.
Unblock please :)
there is no hope. reinstall the game from playstore and you will get your unban. this is protection which was implemented to avoid other appstores.
cheers
Just redownload the game on my new device and discover I've been banned !
I dont understand why !
Can you please let me access to the game ?
So I tried starting my Trials Fortier game yesterday and I realized that the game failed time after time to start correctly... And without getting an Ubisoft account as of the time to allow me to transfer my save data across Ubisoft. I was left with two options...
I could (1.) Reinstall the game and delete all 72+ hours of my grinding just to be half competent in the face of other racers just to make the game work again.
Or I could (2.) Extract all the save game data and inject it into a new instance to circumnavigate loosing progress.
So I decided on the latter :nonchalance: Believing that such a thing couldn't be sleazy or frowned upon, because....
I'm not giving myself a ridiculous amount of gems or ect. :(
I moved all the files without changing them in any way... I can tell you the name of my rider... I can give you the game data + OBB + Ubisoftglobalsav.dat file.
Just ask them from me and I can send them to you for you to investigate and look into...
Just please don't ignore me.
If you want to contact me about data then just ask me through an Email and I can send them to you easily...
So I looked into it maybe just a bit more and I realize that Ive gotten banned is because I installed my game through an APK file and not through the Google play store like I may have should have...
Would simply doing that rectify the punishment or am I still evil for trying to move my save data from one copy of the game to another? :confused:
Guess Il just need to make an Ubisoft account and do everything over...
As was intended and was told to do in game at least four times...
So I used to play trials a lot. I loved the game, but eventually I stopped playing. I returned tonight to a "banned by butch" message. I've never cheated, and now all of the progress I'd made, money I'd spent, and time I used in that game is wasted. So glad that I even played in the first place.
Thanks, Ubisoft.