Hi there - we’re getting a repeated ‘unable to connect’ error on JDN.
Apple TV (Gen 4) - verion: last updated 19 March 2018
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Hi there - we’re getting a repeated ‘unable to connect’ error on JDN.
Apple TV (Gen 4) - verion: last updated 19 March 2018
Sorry to hear this, dmurison.
Did this begin after your Apple TV updated or the app or anything else significant you can think of?
Please also get in touch with our Support Team directly so they can investigate.
Thanks
Just updated the Just Dance Now app today and it also says unable to connect and everytime it got connected it just crashed. I also tried re-installing it but no good.
Same problem here.
Worked well for 1 day, took the VIP pass for a month and now I can't connect.
Sometimes it connects, it let me start a song, and quit in the middle of the song.
Something else that seem to make the problem worst is trying to use an android phone as a controller. No way to join the room, it always quit on the appletv.
Both versions (android and appletv) are the most recent ones, been reinstalled to be sure.
I’m getting unable to connect on the Apple TV.
Thank you all for alerting us to this! :)
We are working on it and will give you more info as soon as possible. We apologize for the inconvenience.
Unable to connect on the Apple TV 4th generation, fix it pls
Same problem with Apple TV 4K. :(