This solutions doesent work. Is there any way to open just dance on apple tv. I just remove app and add again on Apple TV. Still dosent work. I this problem on ubisoft or apple side.
Regards
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This solutions doesent work. Is there any way to open just dance on apple tv. I just remove app and add again on Apple TV. Still dosent work. I this problem on ubisoft or apple side.
Regards
It has been two days and the app will not load. All other apps are playing. The app is not indicating an update is required. Please advise on a resolution.
I did everything , reinstalled and rebooted in different orders.
Please help!
The same here... since yesterday. Seems to be a common problem.
On a Apple TV - 4K unable to launch Just Dance Now, for about 4 days (since 07/10/2018).
Launch App - Ubisoft Logo - Just Dance Now Logo - Connecting - DOES NOT LAUNCH , goes to Apple Home Screen.
Case Reference # 06650107
Sorry to hear you're having trouble, Dipesh,
Please reach out to our Support Team so they can investigate.
Hey!
The issue should be fixed now. Could you please try again and let us know if it's working for you?
Thanks
I have the update loop right on Christmas Eve when the kids want to play and Ubisoft is off for Christmas. I sent a support ticket, but well, not holding my breath.
I didn’t expect a broken update for Christmas. I would expect a big developer like Ubisoft to test their updates before going on holiday.
Hi there, I’m having the same problem. When I open the app, sends me back to Apple TV home page.
Case reference # 10443171
After a couple months of problem-free gaming, the application just started crashing when “connecting“ during launch. I’ve submitted a ticket and hoping that it is resolved quickly.
Case# 10444584