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Bunker Reward Problem
Today i opened bunker for take my rewards ( i was in legend leaderboard)but when i opened bunker i saw a massage about lost my connection after i tried to open bunker again but i started new season without my previous bunker rewards.can i do anything for bring my rewards.pls someone help me
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Did you take a screenshot of your rank before the season ended? You should contact support and if you have a screenshot send it also. Even if you don´t, contact support and explain what happened. Good luck!
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This happened to me too! I put in a ticket. I'm not even worried about most of the stuff but I want my map.
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Same thing happened to me, Twice now, the first time I sent-in a support ticket I didn't get a reply at-all but the second time I did get a reply and after a few e-mails they apparently tried to add my missing items into my account as they told me to uninstall/reinstall the game then choose the "Server" option to receive them BUT I didn't receive anything when I done it, so I've got back-on to António at Support (who's been dealing with my case) and now he's saying that my case is under investigation ???? Which makes no sense because they had already done that to get to the point of re-distribution, so I don't know why things are going backwards OR taking so damn long as it's been a few months since it happened the first time and I'm STILL waiting !!
I thought I'd pass-on my experience, I hope my fellow riders have more luck with the Support section than me because it's starting to feel like I'll never see the fruits of my labour !! :(
I'm not sure if they think I'm making it up or not but I'm FAR from a cheater or a swindler.....I'd much rather play and earn instead, it's much more satisfying !!
Anyway, Good Luck to you ALL.....Hope you get your missing items !!