Australian Consumer Rights - Quality Control And Account Suspension
Quote:
Consumer guarantees applying to goods
Businesses that sell goods guarantee that those goods:
- are of acceptable quality - the goods must be safe, lasting, have no faults, look acceptable and do all the things someone would normally expect them to do
- are fit for any purpose that the consumer made known to the business before buying (either expressly or by implication), or the purpose for which the business said it would be fit for
- have been accurately described
- match any sample or demonstration model
- satisfy any express warranty
- have a clear title, unless you otherwise advise the consumer before the sale
- come with undisturbed possession, so no one has the right to take the goods away from or to prevent the consumer from using them
- are free from any hidden securities or charges
- have spare parts and repair facilities reasonably available for a reasonable period of time, unless the consumer is advised otherwise.
Quote:
If you sell a customer a product that fails to meet one or more of the consumer guarantees, they are entitled to a remedy – either a repair, replacement or refund and compensation for any consequential loss
Perhaps some thought for Ubisoft when selling a product in Australian stores?
Australians are entitled to refunds on the game if they so choose. They are also allowed to pursue compensation for prevention from using the product.
Source:
https://www.accc.gov.au/business/tre...ts-obligations