Yet i can't see the game in my inventory. I've started uplay dozens of times already. Is this usual?
Yet i can't see the game in my inventory. I've started uplay dozens of times already. Is this usual?
i am having the exact same issue. I got the email to say the product is ready and tried the product code they sent but got this "already active on your account" message... nothing
have tried logging out and back in, have uninstalled and reinstalled the launcher but still nothing...
Bumping because Ive been way too keen to play this game and not seeing it appear in my game library, kinda crushes my soul plus it also saying it cd key is already linked to my account and ive tried contacting ubisoft to all but no avail.
I logged a ticket a few hours ago... May take up to 48 hrs to respond... Hope I don't have to wait that long... Any mods looking at this issue
Oh sorry ! What I wanted to say is that the installation was successful. But nothing starts once want to click "play".
I have the same impression that the game is not active. When I get my key, I have the same message you "is already active your account", but nothing starts.
Any solution known for this problem yet?
Still receiving same message.
I have pre ordered the game so retailer is ubisoft.
Did above as soon as it happened and still no response from ubisoft.
Dont get how it can say its linked and not appear in the library just seems odd
Kinda soul crushing watching all your mates playing and your just sitting there going.... yay... watching their stream for you.
Gonna need a proper solution sometimes soon tho.