Just Dance Unlimited songs freeze and server errors
Hi there,
We have a subscription for JD 2016 unlimited and we cannot play any of the songs. They load in for a 20 seconds or so of the song and then it pauses to buffer and then we get an error message saying the Ubisoft servers are unavailable. It happens on every song and from every year we play.
In addition we paid for a premium edition which came with 3 months subscription but we did not get the code, so we purchased an additional 3 months to get us started today while you fix that issue which seems very common. BUT much to our disappointment the service does not work!!!!
We have tried to port forward with no luck, IPV6 address is not provided in support. Our router opens appropriate ports anyway for xbox, so that should not be the issue.
The game and subscription is under the xbox gamertag Tunaranch
The support ticket that we have submitted for subscription issues is 02505804 and we have had no response so far from this.
Thank you - at least we would like to be able to even load the songs with the additional 3 months we purchased.
Server connectıon problem on unlımıted songs on PS4
I cannont use the non-stop shuffle because of the server connectıon error. It makes ımpossıble to use non-stop shuffle. Everytıme I have to restart the game. It ıs frustratıng and I dıd not pay extra money to have server connectıon problems. My ınternet works fıne. Thıs problem totally belongs to you and you have to solve ıt or gıve my money back. Thank you.
Cannot access any Just Dance Unlimited songs - still months left in my free trial
Kids are starting to get mad :mad: - I have all the WiiU discs from previous years but was so convenient using Unlimited.
How can I get my content back?
Unlimited on Switch is not working
Hello,
I am also having some problems with it. I just cannot seem to get a song to play without it having to pause several times through. I assure you there is nothing wrong with my home network.
Same issues with Nintendo Switch
I recently purchased JD 2018 for the Nintendo Switch and got the free 3 month trial of JD Unlimited... sadly I have not been able to play even one song all the way through because they continue to stop and "buffer" or "load" every 5-10 seconds, usually just crashing eventually and sending me back to the starting screen. I have even upgraded my internet to help with the issue if it's a lack of bandwidth, but I really think this is on Ubisoft's end. My internet will be completely free, as in I'm the only one using it, and I still can't get the Unlimited songs to play. If I had paid for this service I would be furious. As it stands, it still sucks I can't use it... :(