Hi, I bought the digital JD 2016 Gold Edition for Xbox One in the Xbox Live that includes 3 months subscription of the Just Dance Unlimited, but the game doesn't recognize my subscription and I didn't receive any code! Somebody help me please!
Printable View
Hi, I bought the digital JD 2016 Gold Edition for Xbox One in the Xbox Live that includes 3 months subscription of the Just Dance Unlimited, but the game doesn't recognize my subscription and I didn't receive any code! Somebody help me please!
Same here too :(
Same here
Hi All,
We are aware of this issue and are investigating on it. Be sure that you will get access to the 3 months subscription, we just need time to fix this problem.
[EDIT] If the game doesn’t recognize your subscription, please contact the support https://support.ubi.com mentioning the issue and proof of purchase in the form of a picture or screenshot of your receipt.
Thank you for your patience.
I also purchased the Digital Download of Just Dance 2016 Gold yesterday and today I still don't have access to the unlimited songs. I've been patient and have provided proof of purchase to no avail or solutions in sight. With unlimited songs being one of the new features I would have thought this process would have been tested more thoroughly. Very disappointed. I want answers immediately.
Same here...
I opened a ticket, today they asked me to try again, but it didn't work.
What happened was a screen poped-up, and there was a message saying the code would be inside the box. But I bought a digital version, for God's sake. :mad:
I returned the ticket. This is very annoying... This was supposed to be the best feature in the game...