Greetings AirMech Arena Players,
Please see below a new FAQ covering everything you need for Item Duplication between the Xbox 360 and Xbox One.
What is the item duplication?
Players who made purchases for Airmech Arena on the Xbox 360 are able to sign up to have their inventory items and currency duplicated to the Xbox One.
What will be duplicated?
All items including Airmechs, Skins, Pilots, Units, Parts, Diamonds, Kudos, unused Boost Cubes and any other content that was purchased will transfer.
What about my VIP status?
If you have Prime, we will unlock Prime on your account again. If you have the Starter Pack, you will be granted Silver VIP + 30 days Gold VIP (even if it was expired). Diamond VIP's will also be set to DVIP's.
Will this delete my current Xbox One inventory?
No. Items will be duplicated from the Xbox 360 will be added to your current inventory on the Xbox One. Nothing will be deleted. Ex: If you have one Spirit Eagle on the Xbox 360 and one on the Xbox One, you'll then have two Spirit Eagles on the Xbox One.
Will my Xbox 360 progress be duplicated?
Only purchased items will be duplicated. Progress is not included.
Will I be able to duplicate from the Xbox 360 to Playstation 4?
This is exclusive to duplicating items only from the Xbox 360 to the Xbox One at this time.
I signed up, but my items haven't been duplicated yet. What’s going on?
We have started the item duplication process with users who have signed up though Customer Support. If your items are not duplicated by October 12th 2015, please let us know here and we’ll look into it for you. You can also look for additional updates on our social media channels - Facebook and Twitter.
I changed my mind, I want to keep my items on my Xbox 360.
As this is now an item duplication process, there’s nothing that will disappear from your Xbox 360 account. Reminder, this is a single-time duplication and cannot be reversed, it is permanent. If you decide to continue playing on the Xbox 360 after you items have been duplicated to the Xbox One, any new purchases will not be duplicated.
What's the difference between "Item Transfer" and "Item Duplication"?
Item Transfer would have eliminated items from your Xbox 360 account. With Item Duplication, we will now leave the items you have purchased on your Xbox 360 account while also adding them to your Xbox One account.
How do I sign-up to participate in the Item Duplication program?
To partake in the test, players will need to submit a ticket through the Ubisoft Support Site, and follow these instructions:
1. Go to Support.Ubi.com
2. Log In to Uplay
3. Click “My Questions”, located on the top left.
4. Click the “Ask a Question”, located on the top.
5. Select the Following
- Platform: Xbox 360
- Game: AirMech Arena
- Category: General/Feedback
- Subject: Item Transfer
I already submitted a request for the "Item Transfer", do I need to submit a new ticket?
You do not need to submit a new ticket. Players that signed up for the Item Transfer process will automatically be granted Item Duplication.
I participated in the old "Item Transfer" program. Does that mean I get my items on the Xbox 360 Back?
No items through this process have been removed from anyone’s account on the Xbox 360. If you are missing items, please file a support ticket and we’ll be happy to look into this for you.


