Hello again! Support tells me that they have now gotten back to you so it looks like you are taken care of. If you need additional help let me know though! Happy gaming!
Hi Ollilicious! I can't answer how long it will take because we mods don't have access to their workload, but I went ahead and sent Support an inquiry asking for a status check on your case. I will message you here again when I can get any information for you.