It has only gotten worse for Toy Soldiers War Chest Hall of Fame Edition. I recently tried to play it again a few weeks ago to discover they removed the game from the PlayStation store. I have a physical copy, but I can no longer use the DLC characters! Ubisoft blamed Sony and had me contact them. After much unneeded troubleshooting on my end, Sony saw that I still have the code on my account, but Ubisoft had them remove the game and to give them the ticket number. Ubisoft then said they have no way of checking the ticket nor access to change the store. They really don't care about their customers.