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  1. He Chris,

    Thanks for your unbelievable quick respons. Ubisoft can learn from you ;p. But I already have a case ticket number: 09757118. But like a lot of gamers are saying that it is just taking to long to get our problems fixed I can Imagen I am not the only one. But I am waiting for 3 weeks now and I missed the ultimate edition earlier access and now also the normal release date.

    I am just sad and frustrated that I just know so little and don't have a genuine time frame.
  2. Hi SamSam, how are you? The best thing to do in this case is to contact Support, they can look into the issue and make sure you get your game. There are several ways you can reach Support:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport

    Happy gaming SamSam!
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