Forums: Player Support

Use this forum for any Uplay+ issues or bug reporting.

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  1. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  ubi--unicorn, 23 Hours Ago 04:09 PM / Last Comment ubi--unicorn 23 Hours Ago
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    • 7  Replies
  2. Failed payments following the free trial

    Started by:  Ubi-gabelikes, 10-09-2019 01:14 PM / Last Comment Ubi-gabelikes 10-09-2019
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      1
    • 0  Replies
  3. Uplay+ Known Issues

    Started by:  Ubi-Kay, 09-03-2019 10:36 AM / Last Comment Ubi-Kay 09-03-2019
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      134
    • 0  Replies
  4. Forum Rules

    Started by:  Ubi-Seraxia, 06-11-2019 09:32 AM / Last Comment Ubi-Seraxia 06-11-2019
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      1
    • 0  Replies
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  1. Please give us packages pricing

    Started by:  Mopar_63, 8 Minutes Ago 03:26 PM / Last Comment Mopar_63 8 Minutes Ago
     
    • 0  Replies
  2. I suggest charge backs for those who have had money taken.

    Started by:  OblivionApe., 10-11-2019 10:09 PM / Last Comment Thiag0BR 16 Hours Ago
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      4
    • 9  Replies
  3. expired subscription and suspended account

    Started by:  nemhook78, 10-11-2019 07:15 PM / Last Comment Ubi-Trippn 1 Day Ago
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      7
    • 128  Replies
  4. Bought uplay+ but got billed for 0,00 USD

    Started by:  Asleep_exe, 3 Days Ago 12:18 AM / Last Comment UbiCovah 2 Days Ago
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    • 1  Replies
  5. UPLAY+ Annual Subscription

    Started by:  Momindo, 08-19-2019 11:10 AM / Last Comment D4rk_Kn1ght_1971 2 Days Ago
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    • 12  Replies
  6. UPlay+ titles that could not be added to library

    Started by:  mrdemonbk02, 3 Days Ago 08:20 PM / Last Comment UbiCovah 3 Days Ago
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    • 1  Replies
  7. Google Authenticator and 2-step verification does not work

    Started by:  Makkudo72, 5 Days Ago 01:48 PM / Last Comment Ubi-Viral 4 Days Ago
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    • 1  Replies
  8. Given up on uplay +

    Started by:  Inquus-62, 1 Week Ago 04:23 PM / Last Comment Thiag0BR 5 Days Ago
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      1
    • 3  Replies
  9. Ubisoft did not receive the money after I paid

    Started by:  CLUBCHALLENGBOT, 6 Days Ago 11:25 AM / Last Comment Thiag0BR 5 Days Ago
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    • 3  Replies
  10. Don't sign in to Uplay+, just give up.

    Started by:  Thiag0BR, 6 Days Ago 07:18 PM / Last Comment Thiag0BR 5 Days Ago
      1
    • 1  Replies
  11. Incorrect billing dates and terrible customer service experience

    Started by:  TruInfinity, 6 Days Ago 05:56 AM / Last Comment UpIaylevelupup 6 Days Ago
     
    • 3  Replies
  12. Why does Ubisoft not accept my payment?

    Started by:  CLUBCHALLENGBOT, 1 Week Ago 12:21 PM / Last Comment UpIaylevelupup 6 Days Ago
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    • 2  Replies
  13. Card Details always revert to expiry date 11/09?

    Started by:  Team_Soldier, 10-17-2019 06:45 AM / Last Comment Ubi-Woofer 1 Week Ago
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    • 3  Replies
  14. Google Authenticator error

    Started by:  mdp.martins, 1 Week Ago 06:09 PM / Last Comment Ubi-Viral 1 Week Ago
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    • 3  Replies
  15. my account suspended after buy Uplay+ 1/moth one day ago

    Started by:  zhanghong01, 1 Week Ago 10:04 AM / Last Comment Ubi-Swaggins 1 Week Ago
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    • 4  Replies
  16. hello can you cancel my uplay + subscription?

    Started by:  POGUXD, 2 Weeks Ago 09:47 PM / Last Comment Ubi-Swaggins 1 Week Ago
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      1
    • 3  Replies
  17. "Your UPlay+ Subscription has Expired. Renew Subscription" Will this ever go away?

    Started by:  occono, 10-06-2019 11:52 AM / Last Comment Ubi-Swaggins 1 Week Ago
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      3
    • 11  Replies
  18. How do i delete all payments methods from your services

    Started by:  Z.Bombalina, 2 Weeks Ago 06:04 PM / Last Comment Ubi-Swaggins 1 Week Ago
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      1
    • 19  Replies
  19. Can't change payment method

    Started by:  La.habeeb777, 1 Week Ago 04:51 PM / Last Comment Z.Bombalina 1 Week Ago
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    • 2  Replies
  20. Information Gathering - Please Respond if Ubisoft are STILL causing you grief.

    Started by:  Punchyournana, 3 Weeks Ago 03:49 PM / Last Comment BadGuyMike6 1 Week Ago
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      1
    • 10  Replies

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