Forums: Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 7 Hours Ago 01:18 PM / Last Comment Ubi-Com_Raven 7 Hours Ago
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    • 0  Replies
  2. Information about UGC and Mods in Anno 1800

    Started by:  MOD_Freeway, 08-08-2019 04:39 PM / Last Comment MOD_Freeway 08-08-2019
      3
    • 0  Replies
  3. Reminder: Driver Updates

    Started by:  Ubi-Guddy, 04-16-2019 10:07 AM / Last Comment Ubi-Guddy 04-16-2019
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  4. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment UbiFancy 04-15-2019
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      1
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  5. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment UbiFancy 04-15-2019
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    • 0  Replies
  6. Known Issues List [August 8th 2019]

    Started by:  Ubi-Seraxia, 04-15-2019 05:45 PM / Last Comment Ubi-Seraxia 04-15-2019
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      10
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  7. Anno 1800 - Useful Links

    Started by:  Ubi-Redbeard, 04-15-2019 05:11 PM / Last Comment Ubi-Redbeard 04-15-2019
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Threads   Likes Info Action
  1. Can't collect Uplay rewards "DLC Missing"

    Started by:  DeadlyBlkGecko, 27 Minutes Ago 08:10 PM / Last Comment DeadlyBlkGecko 27 Minutes Ago
     
    • 0  Replies
  2. Bug: Can't load basegame because DLC is missing

    Started by:  LewinSchulz, 3 Weeks Ago 09:16 PM / Last Comment stefano624 1 Hour Ago
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    • 28  Replies
  3. Sunken Treasures DLC Save Bug. 2 weeks. Still unfixed.

    Started by:  ChrizBreck, 1 Week Ago 07:45 PM / Last Comment Thiagodluz 2 Hours Ago
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    • 10  Replies
  4.   2
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  5.  
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  6. Highest Textur-Resolution is not used/loading/streamed in DX12

    Started by:  HisN, 07-29-2019 03:22 PM / Last Comment serverfault 8 Hours Ago
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    • 6  Replies
  7. Breaking bug in 'One Hand Washes The Other'. Game does not progress.

    Started by:  serverfault, 8 Hours Ago 12:03 PM / Last Comment serverfault 8 Hours Ago
     
    • 1  Replies
  8. Computer players no longer speak after the latest hotfix

    Started by:  Orrbloom, 4 Days Ago 01:47 AM / Last Comment Chazzie808 10 Hours Ago
     
    • 3  Replies
  9. [New Bug Discovered] Ship Collisions Bug

    Started by:  FerudaFarstaria, 3 Days Ago 03:58 AM / Last Comment FerudaFarstaria 15 Hours Ago
     
    • 7  Replies
  10. Since the latest patch, the game crashes on exit every time

    Started by:  PrimeTyme75, 2 Weeks Ago 04:04 PM / Last Comment LaurieBrooker 17 Hours Ago
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    • 5  Replies
  11. Statistic don't update

    Started by:  Skrrrrrrrraaaaa, 23 Hours Ago 09:22 PM / Last Comment Skrrrrrrrraaaaa 23 Hours Ago
     
    • 0  Replies
  12. [BUG] Oil tankers unable to trade

    Started by:  BaronBelmont, 3 Days Ago 08:39 PM / Last Comment LePheel 23 Hours Ago
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      1
    • 6  Replies
  13. I own Botanica, but cannot unlock the Botanica rewards.

    Started by:  beringline, 1 Week Ago 05:32 PM / Last Comment oarf2102 1 Day Ago
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      6
    • 29  Replies
  14. Anno 1800 Cannot Update

    Started by:  ViceroyPopuli, 2 Days Ago 10:40 PM / Last Comment ViceroyPopuli 1 Day Ago
     
    • 1  Replies
  15. Botanica rewards

    Started by:  jerommeCZ, 1 Day Ago 03:53 PM / Last Comment jerommeCZ 1 Day Ago
     
    • 0  Replies
  16. An unexpected DirectX error occured.

    Started by:  quixadhal, 04-17-2019 05:13 PM / Last Comment jnieuwerth 1 Day Ago
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      2
    • 118  Replies
  17. [BUG] Another DirectX Error

    Started by:  WEWzulu, 5 Days Ago 01:34 PM / Last Comment FOX_1976_FOX 1 Day Ago
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    • 5  Replies
  18. Anno 1800 stuck at 11.92GB download

    Started by:  tonster76, 3 Weeks Ago 06:26 AM / Last Comment Lochie.Kindley 1 Day Ago
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    • 4  Replies
  19. Selecting Quest Ship Prioblem

    Started by:  babylambsister, 1 Day Ago 05:34 AM / Last Comment babylambsister 1 Day Ago
     
    • 0  Replies
  20. [BUG] Trading post bug

    Started by:  daniel0108, 2 Days Ago 03:35 PM / Last Comment UbiCosmos 1 Day Ago
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    • 3  Replies

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