Forums: Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 09-18-2019 01:18 PM / Last Comment Ubi-Thorlof 2 Days Ago
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    • 6  Replies
  2. Known Issues List [February 7th 2020]

    Started by:  Seraxia, 04-15-2019 05:45 PM / Last Comment Ubi-Thorlof 02-07-2020
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      11
    • 1  Replies
  3. The Ubisoft Companion Program

    Started by:  Ubi-Thorlof, 12-10-2019 12:36 PM / Last Comment Ubi-Thorlof 12-10-2019
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      6
    • 0  Replies
  4. Information about UGC and Mods in Anno 1800

    Started by:  MOD_Freeway, 08-08-2019 04:39 PM / Last Comment MOD_Freeway 08-08-2019
      3
    • 0  Replies
  5. Reminder: Driver Updates

    Started by:  Ubi-Guddy, 04-16-2019 10:07 AM / Last Comment Ubi-Guddy 04-16-2019
     
    • 0  Replies
  6. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment UbiFancy 04-15-2019
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      1
    • 0  Replies
  7. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment UbiFancy 04-15-2019
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    • 0  Replies
Threads   Likes Info Action
  1. Multiplayer desync with LR40 code each 20 seconds made Multiplayer unplayable

    Started by:  lox332, 1 Week Ago 11:27 PM / Last Comment HausmastaMC 2 Hours Ago
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      3
    • 13  Replies
  2. The game does not start after 7.1!

    Started by:  iznano4nik, 2 Days Ago 05:49 PM / Last Comment Zelyx_21 11 Hours Ago
    Go to Ubisoft response
     
     
    • 17  Replies
  3. Glass Vanishing

    Started by:  Burnonator, 2 Days Ago 12:42 AM / Last Comment FerudaFarstaria 12 Hours Ago
     
    • 8  Replies
  4. Memory crash?

    Started by:  fluortanten08, 12 Hours Ago 09:33 PM / Last Comment fluortanten08 12 Hours Ago
     
    • 0  Replies
  5. [BUG] Most music tracks don't get played

    Started by:  RodLosAngeles, 1 Week Ago 10:49 PM / Last Comment FerudaFarstaria 12 Hours Ago
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      2
    • 22  Replies
  6. [BUG] Dropping fourth slot of Town Halls, Trade Union and Harbor Master office

    Started by:  SirHarryPierce, 15 Hours Ago 06:17 PM / Last Comment SirHarryPierce 15 Hours Ago
     
    • 0  Replies
  7. I can't accept a guest

    Started by:  DaimKo1, 2 Days Ago 11:29 PM / Last Comment Seigiku 17 Hours Ago
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      2
    • 3  Replies
  8. Crash after GU 7.1

    Started by:  BanZaiii33, 2 Days Ago 03:48 PM / Last Comment VitorAntunes 17 Hours Ago
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      4
    • 15  Replies
  9. Statistic don't update

    Started by:  Illurminurti, 09-17-2019 09:22 PM / Last Comment zorglub1422 23 Hours Ago
     
    • 10  Replies
  10. No sound in Anno 1800.

    Started by:  EmhyrForums, 1 Day Ago 04:00 AM / Last Comment EmhyrForums 1 Day Ago
     
    • 0  Replies
  11. Trade Route buttons not working

    Started by:  Selereth, 1 Day Ago 02:48 AM / Last Comment Selereth 1 Day Ago
     
    • 0  Replies
  12. "Game failed to save" [UPlay+] Win10

    Started by:  Adam__Beckett, 09-07-2019 08:55 PM / Last Comment BG LORD D 1 Day Ago
    Go to Ubisoft response
     
     
    • 10  Replies
  13. Game crashes when 16 Ships of the Line arrive at Cape Trelawney

    Started by:  Azgrom1, 1 Day Ago 12:41 AM / Last Comment Azgrom1 1 Day Ago
     
    • 0  Replies
  14. Confused on System Requirement and my machine

    Started by:  Jemor53, 1 Day Ago 10:48 PM / Last Comment Jemor53 1 Day Ago
     
    • 0  Replies
  15. Anno 1800 black screen

    Started by:  HugoTK2602, 2 Days Ago 10:44 PM / Last Comment HugoTK2602 1 Day Ago
    Go to Ubisoft response
     
      2
    • 2  Replies
  16. GPU temperature

    Started by:  Potus07, 2 Days Ago 08:20 AM / Last Comment UbiChrisMANG 1 Day Ago
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    • 1  Replies
  17. Campaign problem

    Started by:  prejtu, 1 Day Ago 06:36 PM / Last Comment prejtu 1 Day Ago
     
    • 0  Replies
  18. Anno 1800 Entry Point Not Found error -- anyone else?

    Started by:  gnelso47, 12-26-2019 10:01 AM / Last Comment chandoug 1 Day Ago
     
    • 3  Replies
  19. [BUG] Sunken Treasures DLC - no quests after reaching Cape Trelawney

    Started by:  xenonisbad, 12-27-2019 12:44 PM / Last Comment chandoug 1 Day Ago
     
    • 1  Replies
  20. [BUG/QUESTION] Island take over weirdness

    Started by:  SirHarryPierce, 1 Day Ago 02:03 PM / Last Comment SirHarryPierce 1 Day Ago
     
    • 1  Replies

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